Customer Service Representative

6 days ago


Ames, Iowa, United States Wal-Mart Full time
Job Summary

This role is responsible for maintaining the store environment in accordance with company policies and procedures.

Key Responsibilities:
  • Maintain store merchandise displays, identify shrink and damages, and properly handle returns.
  • Assist customers with purchasing decisions, process member purchases, and resolve customer issues and concerns.
  • Train new associates on company processes and procedures, teach technology and tool functionality, and provide continuous learning opportunities.
Benefits:

The hourly wage range for this position is $17.00 to $24.70. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.

The following benefits are available: competitive pay, performance-based bonus awards, health benefits (medical, vision, dental), financial benefits (401(k), stock purchase, company-paid life insurance), paid time off benefits (PTO, parental leave, family care leave, bereavement, jury duty, voting), short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement.



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