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Medical Copay Card Coordinator
1 month ago
CVS Health is seeking a Medical Copay Card Coordinator to join our team in the Monroeville area. As a Medical Copay Card Coordinator, you will be responsible for ensuring timely and accurate billing for outstanding claims while providing excellent customer service to patients, healthcare professionals, and insurance carriers.
Key Responsibilities- Third party insurance claim billing associated with the dispensing medication and using the bill method required by the payer.
- Transmit or submit claims (paper/electronic) to insurance payors for reimbursement.
- Resolve insurance problems and patient issues that may have resulted from incorrect or incomplete information, therapy changes, and pharmacy or shipping errors.
- Maintain patient demographic and insurance information and data collections systems, including all billing reports, queues, or diversions according to payer and company policy guidelines.
- Research and respond to insurance companies and governmental payors regarding billing issues or related questions by telephone, via the internet, and in writing.
- Contact patients, physician's offices, or insurance carriers as needed to expedite billing claims.
- ~1 year of Healthcare Insurance Billing related experience.
- ~ Experience using Microsoft Office products, specifically Excel, Outlook, and Word.
- ~ Must live within a 1 hour commute from Monroeville, PA.
- Insurance billing or collections experience.
- Customer service in a healthcare environment.
- Experience working in a healthcare reimbursement system.
- Effective customer service skills and experience that shows ability to work in a team environment.
- Attention to detail.
- Ability to utilize analytical skills.
- Ability to communicate with clientele in a professional manner; both verbally and written.
- ~ Verifiable High School Diploma or GED required.
The typical pay range for this role is: $28.46. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors. This position is eligible for a CVS Health bonus, commission, or short-term incentive program in addition to the base pay range listed above.
