General Manager

4 weeks ago

Baltimore, Maryland, United States Sonesta International Hotels Full time
Job Summary

The General Manager is the onsite leader of Sonesta ES Suites BWI Airport and represents the company with all guests, clients, associates, and owners. The General Manager is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives focused on driving revenue, controlling costs, providing guest and associate satisfaction, and delivering product and service quality.

Key Responsibilities

  • Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel.
  • Manage the direct sales activities of the hotel in partnership with the hotel's Regional Sales Director (RSD) and Global Sales Office (GSO) to uncover the appropriate demand located in the hotel's trade area.
  • Manage the overall seasonal demand strategy in partnership with the hotel's Regional Revenue Manager (RRM) with regard to room type and length of stay pricing.
  • Regularly sell hotel rooms through direct client contact.
  • Establish and implement appropriate service recovery guidelines in order to ensure complete guest satisfaction.
  • Manage the Sonesta ES Suites brand positioning through the proper use of all marketing programs.
  • Manage the front office, housekeeping, and food and beverage operation of the hotel through the direct supervision of the Operations Manager.
  • Manage the appearance, condition, and preventive maintenance of the physical plant through the direct supervision of the Maintenance Manager.
  • Attend Evening Social and Breakfast events as a representative of the management team of the hotel and to prospect for additional sales leads.
  • Lead the development, implementation and monitoring of capital and operational budgets for the hotel which support the overall objectives of the company.
  • In partnership with the hotel's assigned General Ledger Accountant and in accordance with company rules and policies, ensure the proper process is in place to manage and report the inflow of money in and out of the hotel.
  • In partnership with the Manager, National Engineering and Facilities Operations and in accordance with company rules and policies, ensure the proper process is in place to manage and report on the condition of the physical building(s), grounds, and parking surfaces.
  • In partnership with the hotel's assigned Human Resources representatives and in accordance with company rules and policies, ensure the proper process is in place to manage and report on the human resources and benefits programs within the hotel.
  • In partnership with the assigned Information Technology representatives and in accordance with company rules and policies, ensure the proper process is in place to manage and report on the proper use, maintenance and location of all information technology hardware and software provided to the hotel.
  • In partnership with the assigned Procurement representatives and in accordance with company rules and policies, ensure the proper process is in place to manage and report on the purchasing of all supplies needed to manage the hotel.
  • Enforce hotel standards, policies, and procedures are in place within the hotel departments.
  • Act as "Manager on duty" as required.
  • Ensure compliance with federal, state and local laws regarding health, safety, and alcohol services.
  • Perform other duties as assigned.

  • Hotel General Manager Position

    1 month ago

    Baltimore, Maryland, United States Days Inn Inner Harbor Full time

    Job OverviewDays Inn Inner Harbor is seeking a seasoned Hotel General Manager to oversee the daily operations of our local business unit. As a key member of our team, you will be responsible for formulating overall strategy, managing staff, and ensuring policies are followed.Key ResponsibilitiesDevelop and implement strategic plans to drive growth and...

  • Director of Emergency Management

    3 weeks ago

    Baltimore, Maryland, United States Maryland Department of General Services Full time

    Director of Emergency Management Job Description **About the Position**The Maryland Department of General Services is seeking a highly skilled and experienced professional to serve as the Director of Emergency Management. This critical role will be responsible for leading all emergency management and incident response activities for the agency, ensuring the...

  • General Manager of Hospitality Operations

    4 weeks ago

    Baltimore, Maryland, United States Spectra Experience Full time

    Job SummaryThe General Manager of Hospitality Operations is responsible for the efficient, professional, and profitable operation of the food service operations at the assigned venue. This role oversees every managerial, full-time, and part-time position, ensuring full compliance with state and federal labor laws, sanitation, and food-related ordinances, and...

  • Senior Procurement Manager

    4 weeks ago

    Baltimore, Maryland, United States Maryland Department of General Services Full time

    State of Maryland Department of General ServicesProcurement Leadership OpportunityThe Maryland Department of General Services is seeking a highly skilled and experienced procurement professional to fill the role of Deputy Chief Procurement Officer. This position offers a unique opportunity to lead the procurement function and drive strategic initiatives that...

  • General Manager of Hospitality Operations

    4 weeks ago

    Baltimore, Maryland, United States AEG Full time

    Job SummaryThe General Manager of Hospitality is responsible for the efficient, professional, and profitable operation of the food service operations at the assigned venue. This individual oversees every managerial, full-time, and part-time position, ensuring full compliance with state and federal labor laws, sanitation, and food-related ordinances, as well...

  • Director of Emergency Management Position

    4 weeks ago

    Baltimore, Maryland, United States Maryland Department of General Services Full time

    Job Summary:The Maryland Department of General Services is seeking a highly skilled and experienced professional to fill the role of Director of Emergency Management. This position requires a strong leader who can coordinate emergency management and incident response activities, as well as develop and implement comprehensive emergency management plans.Key...

  • Specialty Pharmacy General Manager

    4 weeks ago

    Baltimore, Maryland, United States CPS Solutions , LLC Full time

    Job SummaryCPS Solutions, LLC is seeking a highly skilled and experienced Specialty Pharmacy General Manager to lead our client programs and drive operational excellence. As a key member of our team, you will be responsible for developing and implementing strategies to ensure customer success, building and inspiring high-performing teams, and managing...

  • General Counsel

    1 month ago

    Baltimore, Maryland, United States Dominion Financial Services Full time

    Job OverviewDominion Financial Services (DFS) is a leading mortgage originator of business purpose loans to real estate investors nationwide. As a detail-oriented General Counsel, you will play a critical role in supporting the company's growth and success.Key ResponsibilitiesReview and negotiate transactional documentation related to warehouse lines,...

  • Maintenance General Technician

    4 weeks ago

    Baltimore, Maryland, United States Maryland Stadium Authority Full time

    Job Title: Maintenance General TechnicianAre you looking for a challenging and rewarding career in maintenance? The Maryland Stadium Authority is seeking a skilled Maintenance General Technician to join our team at the Camden Yars Sports Complex.Job Summary:The Maintenance General Technician will be responsible for performing a variety of maintenance tasks,...

  • General Surgery Physician Assistant

    4 weeks ago

    Baltimore, Maryland, United States Johns Hopkins Medicine Full time

    Job Title: General Surgery Physician AssistantJob Summary:Johns Hopkins Medicine is seeking a highly skilled and dedicated General Surgery Physician Assistant to join our esteemed surgical team. The Physician Assistant will provide exceptional care to patients in the general surgery unit, working collaboratively with a multidisciplinary team to ensure the...

  • Traveling General Superintendent

    4 weeks ago

    Baltimore, Maryland, United States Turner Construction Full time

    Job Summary:We are seeking an experienced construction leader to join our team as a Traveling General Superintendent. In this role, you will be responsible for coordinating with the Operations Manager to assign Superintendent and Foreman positions, as well as supporting Superintendents throughout the duration of the job.Key Responsibilities:Coordinate with...

  • SME Instructor General Physical and Information Security Specialist

    4 weeks ago

    Baltimore, Maryland, United States Talent Acquisition Concepts Full time

    Job Title: SME Instructor General Physical and Information SecurityJob Summary: We are seeking a highly motivated and experienced SME Instructor to support our client program in General, Physical, and Information Security. The ideal candidate will provide subject matter expertise in the development, delivery, and maintenance of the General, Physical, and...

  • Overhead General Foreman

    1 month ago

    Baltimore, Maryland, United States AUI Power Full time

    Job SummaryAUI Power is a leader in the utility industry with over 20 years of service. We promote a safe, welcoming, and team-oriented work environment.Key ResponsibilitiesOversee department Foreman on a day-to-day basis.Responsible for job preview and planning.Supervise work schedules, manpower, material quantities, and equipment utilization.Oversee...

  • Deputy Chief Procurement Officer

    3 weeks ago

    Baltimore, Maryland, United States Maryland Department of General Services Full time

    Job Summary: The Maryland Department of General Services seeks a seasoned executive to serve as the Deputy Chief Procurement Officer, overseeing procurement infrastructure, policy development, and stakeholder engagement.Key Responsibilities:Strategic Leadership: Develop and execute the strategic vision for the Office of State Procurement, ensuring...

  • Subject Matter Expert Instructor for General Physical and Information Security

    4 weeks ago

    Baltimore, Maryland, United States Talent Acquisition Concepts Full time

    Job Title: SME Instructor General Physical and Information SecurityJob SummaryWe are seeking a highly motivated Subject Matter Expert (SME) Instructor to support a client program in General, Physical, and Information Security. The ideal candidate will provide subject matter expertise in the development, delivery, and maintenance of the General, Physical, and...

  • Resort Operations Manager

    1 month ago

    Baltimore, Maryland, United States Days Inn Inner Harbor Full time

    Job SummaryAs the Assistant General Manager at Days Inn Inner Harbor, you will play a key role in ensuring the smooth operation of our resort. Your primary responsibility will be to assist the General Manager in overseeing the daily activities of the resort, including managing department heads and ensuring that all operations are running efficiently.Key...

  • Restaurant Operations Manager

    4 weeks ago

    Baltimore, Maryland, United States McDonald's Full time

    As a Restaurant General Manager at McDonald's, you will be responsible for running a profitable restaurant and ensuring it meets our high standards of Quality, Service, and Cleanliness.The General Manager works closely with their leader to set restaurant goals and create a plan to achieve them. To meet these goals, the General Manager leads a team of...

  • Project Manager

    4 weeks ago

    Baltimore, Maryland, United States EMCOR Group Full time

    Job Summary:The Project Engineer will assist the company in meeting its objectives and goals by supporting the Project Manager and project team. The successful candidate will oversee, and direct assigned commercial construction projects, ensuring they are completed on time, within budget, and with defined resources.Key Responsibilities: Assist with the...

  • Restaurant Operations Manager

    4 weeks ago

    Baltimore, Maryland, United States Slutty Vegan, Inc. Full time

    Assistant General Manager RoleAt Slutty Vegan, Inc., we're seeking an experienced Assistant General Manager to join our team. As a key member of our management team, you'll play a crucial role in ensuring operational excellence and driving business growth.Responsibilities:Assist the General Manager in overseeing day-to-day restaurant operations, including...

  • Maintenance Operations Manager

    4 weeks ago

    Baltimore, Maryland, United States Fresh Del Monte Full time

    Job Summary:The Maintenance Manager will oversee the implementation of Del Monte's maintenance program, ensuring compliance with codes and regulations. This role will manage maintenance staff, expedite equipment repairs, and work with vendors to implement proper inventory control.Key Responsibilities:Manage the Maintenance department within the monthly...