Shipping Operations Supervisor

4 weeks ago


La Vista, Nebraska, United States Oriental Trading Company Full time

About Us

Oriental Trading Company is the nation's largest direct retailer of value-priced party supplies, arts and crafts, toys and novelties, and a leading provider of teaching supplies and affordable home decor and giftware. Founded in 1932, our company has a rich history of spreading joy and smiles to millions each year through our robust family of brands.

Job Summary

We are seeking an experienced Shipping Operations Supervisor to join our team As a Shipping Operations Supervisor, you will be responsible for overseeing the daily work processes to ensure continuous efficiency in order shipping operations, including metering, pillow/tape, sorting, loading, and expediting of packages. Your primary focus will be on maintaining appropriate staffing levels, ensuring comprehensive OSHA, safety, and production training, and observing daily operations to ensure employees follow all safety guidelines.

Key Responsibilities

  1. Manage Shipping Operations - Oversee the daily work processes to ensure continuous efficiency in order shipping operations, including metering, pillow/tape, sorting, loading, and expediting of packages.
  2. Maintain Staffing Levels - Ensure appropriate staffing levels to meet work requirements and maintain a consistent work flow.
  3. Ensure Safety and Training - Maintain comprehensive OSHA, safety, and production training for employees and ensure written training guides are current.
  4. Monitor Operations - Observe daily operations to ensure employees follow all safety guidelines.
  5. Supervise Employees - Directly supervise up to 50 employees and interact with them daily to coach and recognize individual employees based on their strengths and needs.
  6. Monitor Accuracy and Performance - Closely monitor accuracy/error rates within assigned zones/pack areas and follow up with additional training, coaching, or changes to work processes.
  7. Coach Employees - Coach employees on XP standards and principles to maximize performance and meet required performance, accuracy, and on-standard percentages.
  8. Provide Feedback and Coaching - Provide daily feedback to employees on performance, complete daily XP timesheets timely, and complete weekly coaching based on XP requirements.
  9. Analyze Reports - Analyze production reports to identify areas of success and opportunity.
  10. Work with Shipping Manager - Work with the Shipping Manager to plan for future needs in equipment, processes, budget, staff, etc.

Requirements

  • Experience - 6 months of production experience and 2 years of supervisory experience in a multi-flow production environment.
  • Education - Associate's degree or equivalent combination of education and experience.
  • Skills and Abilities - Excellent verbal and written communication skills, ability to multi-task, and ability to be CPR and first aid certified.
  • Physical Demands - Ability to stand and walk for the duration of the shift, climb stairs, lift up to 35-50 pounds, and work in elevated work areas up to 28 feet high.

Salary Range

$65,000 - $85,000 per year, depending on experience.

Location

Oriental Trading Company, the nation's largest direct retailer of value-priced party supplies, arts and crafts, toys and novelties, and a leading provider of teaching supplies and affordable home decor and giftware.

About the Company

Oriental Trading Company is a Berkshire Hathaway company that spreads joy and smiles to millions each year through our robust family of brands.

EOE


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