Housekeeping Attendant

4 weeks ago

Mesquite, Texas, United States Atrium Hospitality Full time

Hotel Room Attendant Job Description

The primary purpose of the Hotel Room Attendant is to provide guests with an excellent room experience while providing friendly, attentive, and timely service and through ensuring that guest rooms and public areas meet high standards of cleanliness and are properly presented.

Responsibilities:

  • Clean and maintain hotel guest rooms, public areas, and laundry within the hotel established protocols.
  • Remove all used and unused linen/terry from room.
  • Disinfect all high-touch surfaces and unused amenities.
  • Clean bathrooms.
  • Clean glass and mirrors, dust and polish furniture and equipment.
  • Replace burned-out light bulbs.
  • Remake beds with clean linens.
  • Replenish supplies such as drinking glasses, writing supplies, and bathroom supplies.
  • Empty wastebaskets and transport other trash and waste to disposal areas.
  • Clean rugs, carpets, upholstered furniture, and draperies.
  • Ensure usage of approved cleaning chemicals.
  • Operate, stock, and maintain storage closets and room attendant carts.
  • Maintain cleanliness and organization in all work areas.
  • Examine and sort articles for laundry according to color, fabric, dirt content, and cleaning technique required.
  • Use laundering equipment and the correct amounts of proper chemicals to safely and thoroughly clean and press linen.
  • Make rounds through the halls each shift to ensure public areas are disinfected, clean, and tidy.
  • Uphold departmental standards of quality of work and timing measured by brand customer satisfaction metrics and Atrium labor guidelines.
  • May be required to train newly hired associates and support ongoing performance development.
  • Perform work on a deep cleaning and preventative maintenance scheduled program for all areas of the hotel as assigned.

Requirements:

  • Previous hotel housekeeping or other applicable cleaning experience.
  • Prior customer service experience.
  • High school diploma or equivalent.
  • Able to lift a minimum of 50lbs occasionally and 20lbs regularly.
  • Able to bend and squat repeatedly.
  • Able to walk and stand for the duration of the scheduled shift.

Benefits:

  • Daily Pay.
  • Significant Travel Discounts on Marriott and/or Hilton properties.
  • 401k Plans.
  • Medical Insurance.
  • Other property-specific benefits.

About Atrium Hospitality

Atrium Hospitality is a leading hospitality company that provides exceptional experiences for our guests. We are committed to delivering high-quality service and maintaining the highest standards of cleanliness and organization in all our hotels.

Join Our Team

We are seeking a highly motivated and detail-oriented Hotel Room Attendant to join our team. If you are passionate about providing excellent service and maintaining a clean and safe environment, we encourage you to apply for this exciting opportunity.

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