Case Aide

1 day ago


Brooklyn, New York, United States Graham Windham Full time

Graham Windham is a leading social services organization in New York City, providing educational and social services to thousands of children, youth, and families.

We are seeking an experienced Case Aide to provide administrative support to our team. This role will be responsible for managing phone messages, handling correspondence, ordering supplies, and performing other essential day-to-day activities.

About the Position

This position offers a unique opportunity to make a life-altering difference to children, youth, and families affected by abuse, neglect, and delinquency. As a Case Aide, you will work closely with our team to develop and maintain a well-organized, efficiently operated office that provides high-quality services to our clients.

Key Responsibilities
  • Manage phone messages, handle correspondence, and order supplies.
  • Perform other essential day-to-day activities, including maintaining sign-in/out sheets, updating program calendars, tracking staff schedules, and establishing and maintaining administrative filing systems.
  • Oversee records management, including off-site storage, and create and maintain case records.
  • Process new referrals and create intake packets.
  • Follow up on unit case work standard contacts, inclusive of completion of weekly cross-checking grids for each unit in the program.
  • Assist with collateral contacts and documentation of contacts made with families and service providers.
Requirements
  • Bachelor's degree required.
  • Bilingual English/Spanish required.
  • Computer literate and working knowledge of MS Office and similar programs.
  • Ability to drive a car or van within the 5 boroughs of New York City, Long Island, and counties North of the city.
  • Excellent communication skills, verbal and written.
  • A strong interest in enhancing the quality of life for those who depend on our services.
Benefits

Graham Windham offers eligible employees a comprehensive benefit package, including medical, dental, and vision coverage, paid time off, holiday pay, retirement savings plans (defined contribution pension and 403(b) thrift), and much more.

Compensation

The estimated salary for this position is $42,172.00 to $44,172.00 annually, plus potential performance-based merit awards for eligible staff. This compensation package is competitive with industry standards and reflects the importance of this role in supporting our team's efforts to provide high-quality services to our clients.


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