Fitness Experience Coordinator
4 weeks ago
Fitsi Gym- Escondido is seeking a highly motivated and customer-focused individual to join our team as a Member Experience Specialist. This role is responsible for driving membership sales, providing exceptional customer service, and ensuring a positive experience for all gym visitors.
Key Responsibilities- Membership Sales: Proactively engage with prospective members to understand their fitness goals and offer tailored membership options. Conduct tours of the facility, explain membership benefits, and close sales.
- Customer Service: Provide exceptional service to existing members by addressing their needs, resolving issues, and ensuring a positive experience. Handle membership inquiries, process requests, and follow up on member feedback.
- Administrative Tasks: Manage membership database CRM to drive sales, process new member registrations, renewals, and cancellations. Maintain accurate records and handle financial transactions.
- Promotion and Marketing: Support the implementation of promotional campaigns and special offers. Assist in organizing events and activities to attract and retain members.
- Facility Maintenance: Ensure that the gym is clean, organized, and welcoming. Report any facility issues or maintenance needs to the appropriate personnel.
- Team Collaboration: Work closely with other staff members to ensure seamless operations and contribute to a positive team environment.
- Experience: Previous experience in customer service, sales, or a related field is preferred. Experience in a fitness environment is a plus.
- Skills: Excellent communication, interpersonal, and sales skills. Ability to handle multiple tasks and manage time effectively.
- Attitude: Enthusiastic, outgoing, and motivated with a passion for fitness and helping others achieve their goals.
- Technical Skills: Computer proficiency and experience with membership management software is a plus.
- Education: High school diploma or equivalent; college degree is a plus.
- Competitive Salary: Commensurate with experience.
- Career Development: Opportunities for growth and advancement within our organization.
- Supportive Environment: A dynamic and engaging workplace where your contributions are valued.
- Benefits: Free Membership
Fitsi Gym- Escondido is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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