Sales Associate
3 weeks ago
About Carter's/OshKosh
Carter's/OshKosh is a leading North American retailer of apparel exclusively for babies and young children. Our brands, including Carters, OshKosh Bgosh, Skip*Hop, and Little Planet, are sold in leading department stores, national chains, and specialty retailers domestically and internationally.
We are committed to providing high-quality products and exceptional customer service, creating a welcoming and inclusive environment for our customers and employees alike.
Job Summary
We are seeking a Sales Associate to join our team at Carter's/OshKosh. As a Sales Associate, you will be the first point of contact for our customers, providing exceptional customer service and ensuring a positive shopping experience.
Key Responsibilities:
- Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
- Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
- Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
- Execute and expedite point of sale/register transactions.
- Complete floor replenishment and shipment as needed.
- Articulate current promotional events and the brand loyalty program, including credit, to customers.
- Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.
Qualifications:
- A positive and solutions-oriented mindset.
- Demonstrated customer service and engagement skills.
- Effective and professional verbal and written communication skills.
- The ability to manage multiple tasks at once.
Physical Demands:
- Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
- Stand or walk for extended periods of time; climb up and down a ladder.
Equal Opportunity Employer:
Carter's/OshKosh is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran). We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.
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