Orthopaedics Customer Care Specialist

1 week ago


Morehead, Kentucky, United States Bluegrass Orthopaedics Full time

About Bluegrass Orthopaedics

Bluegrass Orthopaedics has been serving Central and Southeastern Kentucky for over 25 years. We offer a variety of services for all areas of sports medicine, total joint care, industrial medicine and foot, ankle and hand care.

Job Overview

We are looking for a skilled Patient Experience Representative to join our Registration department in Morehead, KY. As a member of our team, you will be responsible for coordinating daily activities to ensure smooth operations.

Key Responsibilities:

  • Greet clients upon arrival and check them in
  • Verify and update demographic, insurance and other necessary information in the computer record
  • Strong computer literacy, typing ability and knowledge of medical terminology
  • Strong customer service skills
  • Skill in communicating effectively with physicians and clients

Requirements and Qualifications:

  • High school diploma or equivalent required; degree in healthcare or related field preferred
  • Minimum 1 year of experience in patient services or a related field
  • Electronic medical record experience preferred

Salary and Benefits:

The estimated annual salary for this position is $45,000 - $55,000 based on experience. We offer competitive benefits, including health, dental and vision insurance, 401(k) plan and paid time off.

How to Apply

If you are interested in a career as a Patient Experience Representative at Bluegrass Orthopaedics, please submit your application today.



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