Orthopaedics Customer Care Specialist
1 week ago
About Bluegrass Orthopaedics
Bluegrass Orthopaedics has been serving Central and Southeastern Kentucky for over 25 years. We offer a variety of services for all areas of sports medicine, total joint care, industrial medicine and foot, ankle and hand care.
Job Overview
We are looking for a skilled Patient Experience Representative to join our Registration department in Morehead, KY. As a member of our team, you will be responsible for coordinating daily activities to ensure smooth operations.
Key Responsibilities:
- Greet clients upon arrival and check them in
- Verify and update demographic, insurance and other necessary information in the computer record
- Strong computer literacy, typing ability and knowledge of medical terminology
- Strong customer service skills
- Skill in communicating effectively with physicians and clients
Requirements and Qualifications:
- High school diploma or equivalent required; degree in healthcare or related field preferred
- Minimum 1 year of experience in patient services or a related field
- Electronic medical record experience preferred
Salary and Benefits:
The estimated annual salary for this position is $45,000 - $55,000 based on experience. We offer competitive benefits, including health, dental and vision insurance, 401(k) plan and paid time off.
How to Apply
If you are interested in a career as a Patient Experience Representative at Bluegrass Orthopaedics, please submit your application today.
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