Creative Retail Team Member

1 day ago


Albuquerque, New Mexico, United States Michaels Stores, Inc. Full time
Overview
Michaels Stores, Inc. is the leading creative destination in North America, operating over 1,300 stores in 49 states and Canada. We offer a unique shopping experience for all things creative.

Job Summary
We are seeking a friendly and customer-focused Creative Retail Team Member to join our team. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, assisting customers with their shopping needs, and maintaining a visually appealing store environment. If you have a passion for creativity and delivering outstanding customer experiences, we encourage you to apply.

Responsibilities
* Provide fast and friendly customer service, ensuring that all customers receive a positive shopping experience* Assist customers with finding products, answering questions, and providing solutions* Maintain a visually appealing store environment, including merchandise displays and recovery* Participate in inventory management, receiving, and stocking procedures* Collaborate with colleagues to achieve sales goals and improve store performance* Engage with customers on the benefits of our Rewards program and Private Label Credit Cards* Educate customers on our Voice of Customer (VOC) survey and other company programs* Cross-trained in Custom Framing selling and production* Other duties as assigned

Requirements
* High school diploma or equivalent required* 16 years or older* Retail and/or customer service experience preferred* Ability to remain standing for long periods, move throughout the store, and lift heavy boxes* Strong communication and interpersonal skills* Ability to work effectively in a fast-paced environment* Willingness to learn and adapt to new situations and processes

Benefits
* Competitive hourly rate: $14.50-$18.00 per hour*, depending on location and experience* Paid time off and holidays* Health insurance, dental, and vision coverage* Tuition assistance* Generous employee discounts* And more

About Michaels
Michaels is committed to fostering a diverse and inclusive work environment. We believe that everyone deserves to be treated with respect and dignity. Our company purpose is to fuel the joy of creativity. We strive to create an atmosphere where our employees can grow, learn, and thrive.
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