Senior Product Manager

4 weeks ago

Atlanta, Georgia, United States Geotab Full time
Job Description

Geotab is seeking a Senior Product Manager (ITS) to lead product development from conception to launch. This role requires a highly analytical mindset to work cross-functionally with partners and customers to deliver solutions that result in high levels of customer adoption.

Key Responsibilities
  • Determine the roadmap to evolve the expansion of the product as the market continues to evolve.
  • Perform discovery interviews with prospective & existing partners and customers to identify product gaps and generate new ideas for continuous value add for existing customers, grow market share for new customers & overall improve Geotab's customer experience.
  • Leverage various research methodologies and market inputs to identify common patterns, pain points, problems to be solved/jobs to be done and use this to identify relevant solution opportunities/product efforts.
  • Support Geotab strategic initiatives by working with business development and solutions engineering to meet the needs of Geotab ITS customers.
  • Prioritize building what matters most by balancing short term sales targets with long term strategic investments for the business.
  • Collaboratively define and drive reporting and monitoring mechanisms against set product outcomes and use as a tool to measure continued success of product efforts (both qualitative and quantitative).
  • Collaborate with other product managers on designing and executing market feedback loops and incorporate into product planning.
  • Clearly communicate the Why for every product effort and educate other stakeholders on the problems to be solved, business objectives, etc.
  • Collect and analyze feedback from customers, stakeholders and internal teams to continuously make improvements to products that are launched.
  • Focus on the end to end customer journey as part of product planning from the first interaction through to support & post sales activities.
Requirements
  • Post-Secondary Diploma/Degree specialization in Engineering, Business, Computer Science or a related field highly valued.
  • 5+ years experience in product management and/or customer discovery.
  • Experience in a SaaS environment, big data or transportation analytics is highly valued.
  • Technical competence using software programs, including, but not limited to, Google Suite for business (Sheets, Docs, Slides), Figma and Jira. SQL competence is a plus.
  • Experience leveraging customer success tools (i.e., Salesforce) an asset.
  • Excellent written and verbal communication skills.
  • Self starter, resourceful with strong analytical skills with the ability to problem-solve to well-judged decisions.
  • Strategic mindset, with a keen sense of priorities, along with an ability to pivot as the landscape changes.

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