IT Support Specialist
5 days ago
Job Title: IT Support Specialist
Job Summary:
We are seeking a highly skilled IT Support Specialist to join our team at New Charter Technologies. As an IT Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting technical issues, and ensuring that our clients' IT systems are running smoothly.
Key Responsibilities:
- Provide technical support to clients via phone, email, and on-site visits
- Troubleshoot technical issues with hardware, software, and network systems
- Install, configure, and maintain computer systems, networks, and peripherals
- Develop and implement technical solutions to improve client satisfaction and reduce technical issues
- Collaborate with other technical teams to resolve complex technical issues
Requirements:
- 4+ years of experience in a technical support role
- Strong knowledge of Windows operating systems, network protocols, and hardware
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
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