Senior Receptionist

7 days ago


Worcester, Massachusetts, United States U Mass Memorial Health Full time
Job Summary

We are seeking a highly skilled and organized Senior Receptionist to join our team at UMass Memorial Health. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our clients.

Key Responsibilities
  • Greet clients and perform check-in and check-out procedures, including verifying insurance eligibility and collecting co-pays and balances due.
  • Schedule client appointments and enter and make changes to staff schedules.
  • Complete administrative intake with clients, including providing intake packets and collecting completed forms.
  • Answer calls and emails and respond to messages.
  • Complete referrals to specialists and prior authorizations.
  • Complete daily reminder calls and PTI's.
Requirements
  • Minimum of 2 years' experience in a healthcare setting.
  • Advanced computer skills and ability to multitask.
  • Ability to use office equipment, including copy machines, computers, printers, and telephones.
  • Ability to organize complex tasks and meet deadlines.
  • Must be able to pass a CORI background check.
What We Offer

UMass Memorial Health is committed to providing a work environment that is respectful, inclusive, and supportive of our employees. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and organized individual who is passionate about providing exceptional patient care, we encourage you to apply for this exciting opportunity.


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