Service and Engagement Team Leader

3 days ago


Streamwood, Illinois, United States Target Full time
About Target

At Target, we're passionate about making a positive impact on our guests' lives. As a Service and Engagement Executive Team Leader, you'll play a key role in delivering an exceptional guest experience that exceeds expectations.

Job Summary

We're seeking a highly skilled and motivated leader to join our team as a Service and Engagement Executive Team Leader. In this role, you'll be responsible for leading a team of Guest Advocates and Service and Engagement Leaders to deliver outstanding guest service and drive sales growth.

Key Responsibilities
  • Lead a team of Guest Advocates and Service and Engagement Leaders to deliver exceptional guest service and drive sales growth.
  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Manage and analyze sales data to identify trends and opportunities for growth.
  • Collaborate with cross-functional teams to drive business results and improve processes.
  • Provide coaching and development opportunities to team members to enhance their skills and knowledge.
  • Ensure a safe and inclusive work environment that promotes diversity, equity, and inclusion.
Requirements
  • 4-year degree or equivalent experience.
  • Strong interpersonal and communication skills.
  • Strong business acumen and analytical skills.
  • Ability to manage conflict and lead a team.
  • Relate well with and interact with all levels of the organization.
  • Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis.
  • Learn and adapt to current technology needs.
  • Manage workload and prioritize tasks independently and with a team.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you're passionate about delivering exceptional guest service and driving sales growth, we encourage you to apply for this exciting opportunity.



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