Leadership Opportunities at Links Car Wash

4 days ago

Tampa, Florida, United States Links Car Wash Full time

Salary: $45,000 - $60,000 per year

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At Links Car Wash, we are seeking an experienced Assistant Manager to join our team. This role offers a unique opportunity to develop your leadership skills and contribute to the success of our car wash facility.

Job Description:

Operational Support

  • Assist in overseeing daily operations, ensuring excellent customer service and maintaining a smooth workflow.
  • Implement and enforce company policies and procedures to ensure efficient operations.
  • Monitor and maintain inventory levels of chemicals, equipment, and other necessary items.
  • Conduct regular inspections to ensure cleanliness, organization, and adherence to quality standards.
  • Assist in scheduling and coordinating shifts, ensuring adequate staffing levels.

Customer Service

  • Provide exceptional customer service by addressing customer inquiries and concerns promptly and professionally.
  • Assist management to resolve customer issues and complaints in a timely and satisfactory manner.
  • Assist in training and guide staff members on delivering excellent customer service.
  • Foster a customer-centric culture among the team to enhance customer satisfaction and loyalty.

Staff Supervision and Training

  • Assist in training new team members.
  • Provide ongoing coaching, guidance, and performance feedback to the crew members.
  • Partner with Site Manager on employee performance and productivity.
  • Foster a positive and collaborative work environment, promoting teamwork and employee morale.

Safety and Compliance

  • Ensure employee compliance with all safety regulations and company policies while on duty.
  • Conduct regular safety inspections and implement corrective measures as needed.
  • Assist in training staff on safety protocols and procedures.
  • Maintain accurate records of incidents, accidents, and safety-related activities.

Administrative Tasks

  • Assist in maintaining accurate and up-to-date records, including sales reports, employee schedules, and customer data.
  • Assist in budgeting and monitoring expenses to ensure financial targets are met.
  • Assist in the customer claims process, including documentation, de-escalation, and approval/denial.

Requirements

  • High school diploma or equivalent
  • Previous experience in a supervisory or assistant manager role, preferably in the car wash or service industry.
  • Strong leadership and management skills, with the ability to motivate and inspire a team.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and decision-making abilities.
  • Proficient in using computer systems and software for administrative tasks.
  • Ability to work flexible hours, including weekends and holidays.
  • Must be able to walk, stand, bend, stoop, twist, etc. For extended periods of time and perform activities involving holding, grasping, pulling and turning.
  • Must be willing to work in hot/cold weather conditions if necessary.

Benefits

  • Competitive Pay
  • Paid Time Off
  • Flexible Hours
  • Employee Bonuses & Commissions
  • Health, Dental, and Vision insurance
  • 401K Match
  • Parental Leave

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