Healthcare Insurance Account Resolution Specialist

1 week ago


San Marcos, California, United States Guidehouse Full time

Guidehouse is a leading consulting firm that seeks a highly skilled Patient Account Representative to join our team. This role plays a vital part in our business office operations, focusing on resolving account balances with patients and insurance companies.

This position requires exceptional communication skills, both written and verbal, as well as the ability to work independently with minimal supervision. The successful candidate will be responsible for taking incoming calls, making outgoing calls, and performing various tasks related to account resolution.

Key Responsibilities:

  • Resolving patient account balances through effective communication with patients and insurance companies
  • Taking and making calls to resolve account issues in a timely manner
  • Maintaining accurate records of all interactions and resolutions
  • Working collaboratively with other members of the business office team to achieve common goals

Requirements:

  • A high school diploma or equivalent
  • At least one year of experience working in a medical provider setting, preferably with UB04 claims and appeals/denials
  • Strong PC skills, including proficiency in Windows and desktop applications such as Word and Excel
  • Excellent communication and interpersonal skills

Benefits:

  • Competitive annual salary range: $37,600 - $56,400
  • A comprehensive total rewards package, including medical, dental, and vision insurance, sick time, and company-paid holidays
  • The opportunity to develop your skills and advance your career in a dynamic and supportive work environment


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