Senior Financial Services Coordinator
1 day ago
We are seeking a dedicated and compassionate customer service professional to join our team at Trinity Employment Specialists as a Senior Financial Services Coordinator.
About the PositionThis is a full-time opportunity with a salary range of $16 - $18 per hour, Monday through Friday from 8 AM to 5 PM. The ideal candidate will have prior experience in customer service, preferably in a healthcare or financial setting, and strong communication and interpersonal skills.
Job Responsibilities- Provide exceptional customer service by addressing patient inquiries related to billing, insurance, and financial assistance.
- Educate patients on their financial options and available resources, including payment plans and assistance programs.
- Assist patients in completing necessary paperwork and applications for financial aid or insurance coverage.
- Collaborate with insurance providers to verify coverage and resolve billing discrepancies.
- Maintain accurate records of patient interactions and financial transactions.
- Handle sensitive information with confidentiality and professionalism.
- Work closely with the healthcare team to ensure patient needs are met efficiently.
- High school diploma or equivalent; associate's degree or higher preferred.
- Previous experience in customer service, preferably in a healthcare or financial setting.
- Strong communication and interpersonal skills.
- Proficient in Microsoft Office Suite and experience with electronic health record (EHR) systems is a plus.
- Ability to work independently and as part of a team.
- Strong problem-solving skills and attention to detail.
- Compassionate and empathetic approach to patient care.
Trinity Employment Specialists is an equal opportunity employer committed to providing excellent service to our patients and clients. We offer a dynamic work environment and opportunities for professional growth and development.
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