Operations Support Specialist
1 week ago
Command Cyber Solutions is seeking a qualified Operations Support Specialist to support a Government Technical Services Project for the US DOE TRANSCOM Program. The Operations Support Specialist will provide operational support to the TRANSCOM Communications Center (TCC) in the development of a transportation program, "Transport Security Tracking & Reporting (T-STAR).
Key Responsibilities:- Manage Scheduling: Manage scheduling for T-STAR 24/7.
- Develop Training Programs: Develop a program for training System Operators on T-STAR.
- Develop Operating Processes: Develop operating processes/desk guides for day-to-day monitoring and the alert notification tree.
- Coordinate with Software Developers: Coordinate with software developers on modifications to help desk and ticket system support systems for T-STAR.
- Provide Input into RIDS: Provide input into the TRANSCOM Records Inventory Disposition Schedule (RIDS).
- Coordinate System Maintenance: Coordinate with the T-STAR system owner or designee on system maintenance schedule, and outage needs.
- Coordinate Testing Activities: Coordinate testing activities with the DOE customer as requested.
- Review and Approve Employee Schedules: Review and approve employee schedules, payroll, leave requests, travel, and training needs.
- Prepare Management Reports: Assist with preparing management reports to the Project Manager and DOE Client (as required).
- Serve as a Back-up System Operator: Serve as a back-up system operator as needed.
- Bachelor's Degree or Equivalent Experience: Bachelor's degree or four (4) years of experience performing logistical support work, administration, developing procedures and processes, and technical writing skills.
- Pass Pre-Employment Background Check: Pass a pre-employment background check.
- Pass Post-Employment Federal Criminal Background and Credit Investigation: Pass a post-employment Federal criminal background and credit investigation; position requires a federal personal identification verification HSPD12 Badge.
Potawatomi Federal Solutions is a federal government contractor who provides essential services and administrative support to Potawatomi Business Development Corporations' family of industry-leading federal government contracting subsidiaries. We are 100% tribally owned small business of the Forest County Potawatomi Community of Wisconsin.
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Operations Support Specialist
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Carlsbad, United States Potawatomi Federal Solutions Full timeJob Title: Operations Support SpecialistCommand Cyber Solutions is seeking a qualified Operations Support Specialist to support a Government Technical Services Project for the US DOE TRANSCOM Program.Key Responsibilities:Manage scheduling for T-STAR 24/7Develop a program for training System Operators on T-STARDevelop operating processes/desk guides for...
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