Customer Service Ambassador

6 days ago


Avignon, Provence-Alpes-Côte d'Azur, United States Planet Fitness Inc. Full time

About Planet Fitness Inc.

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Planet Fitness Inc. is a leading fitness center chain that prioritizes creating a judgement-free environment for its members. Our mission is to help people achieve their health and wellness goals while providing exceptional customer service.

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Salary

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We offer a competitive salary of $15.50 per hour, with opportunities for advancement and growth within the company.

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Job Description

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As a Member Services Representative at Planet Fitness, you will be responsible for providing top-notch customer service to our members, prospective members, and guests. Your duties will include greeting members, answering phones, checking members in, touring new members, and responding to member questions and concerns in a timely and professional manner.

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Required Skills and Qualifications

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To succeed in this role, you must have excellent communication skills, a positive attitude, and the ability to work well under pressure. Prior customer service experience is preferred, but not required. You must be 18 years of age or older, have a high school diploma or equivalent, and be able to maintain physical abilities to perform CPR/AED certification.

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Benefits

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As an employee of Planet Fitness, you will enjoy a range of benefits, including medical, dental, and vision insurance, paid time off, free Black Card membership, and retirement savings plans.

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Physical Demands/Requirements

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This role requires frequent standing, walking, stooping, bending, and lifting up to 50 pounds. You must also be able to talk continually in person or on the phone during shifts and maintain physical ability to administer CPR in the event of a medical emergency.

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Why Work at Planet Fitness?

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At Planet Fitness, we pride ourselves on creating a supportive and inclusive work environment where employees feel valued and empowered to succeed. If you're passionate about helping others and want to join a dynamic team, we encourage you to apply for this exciting opportunity.



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