Hotel Guest Experience Manager
1 week ago
**Job Summary**
As a Front Desk Representative at Summit Hospitality Group, you'll play a critical role in delivering exceptional guest experiences and ensuring seamless service delivery. We're seeking a highly skilled and motivated individual to join our team and contribute to our mission of excellence.
Salary: Estimated salary: $58,000 per year
Job Description:**
The Front Desk Representative will be responsible for providing top-notch customer service to guests, handling daily operations, and working closely with other departments to ensure seamless service delivery. The ideal candidate will possess strong leadership skills, excellent communication skills, and the ability to work effectively in a fast-paced environment.
Required Skills and Qualifications:**
- 2+ years of experience as a Front Desk Representative in a hotel setting; preference for Marriott, Hilton, and Hyatt brands
- High school diploma or equivalent required
- Ability to lift 50 pounds
- Valid driver's license required
- Flexibility to work varying shifts, including weekends
Benefits:**
- Competitive salary range: $45,000 - $65,000 per year
- Opportunities for career advancement and professional growth
- Comprehensive training program to ensure success in the role
Others:**
This position requires excellent leadership skills, attention to detail, and the ability to work effectively in a fast-paced environment. If you're a motivated individual with a passion for delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity
],-
Hotel Guest Experience Specialist
7 days ago
Raleigh, North Carolina, United States Pyramid Global Hospitality Full timeCompany OverviewAt Pyramid Global Hospitality, we value our employees and strive to create a supportive work environment that fosters growth, development, and wellbeing. Our commitment to a People First culture is reflected in employee development opportunities, comprehensive benefits, and meaningful relationships.We offer a range of employment benefits,...
-
Luxury Valet Operations Manager
6 days ago
Raleigh, North Carolina, United States Evolution Parking & Guest Services Full timeEvolution Parking & Guest Services is the exclusive provider of specialized valet parking and front door services for hotels and resorts nationwide.We operate in a niche exclusively serving the hotel industry, allowing our clients to benefit from a sophisticated guest service platform without distractions.The Valet Supervisor role involves ensuring the...
-
Hotel Night Auditor
6 days ago
Raleigh, North Carolina, United States The StateView Hotel Full timeAbout The StateView HotelThe StateView Hotel, part of the Marriott Autograph Collection, prides itself on being a leading employer in the area. Our culture, full benefit plans, and lucrative bonus programs set us apart. We seek talented individuals with a genuine passion for service who share our Core Values: personal development, people, and employee...
-
Hotel Cleaning Assistant
7 days ago
Raleigh, North Carolina, United States StepStone Hospitality Full timeAbout UsAt the Holiday Inn Raleigh Downtown, a StepStone Hospitality Managed property, we strive to deliver exceptional guest experiences. Our hotel is committed to providing a warm and welcoming atmosphere for our guests.Job OverviewWe are seeking a dynamic and customer-focused individual to fill the role of Hotel Cleaning Assistant. This position involves...
-
Raleigh, North Carolina, United States Shri Hotels Full timeThis is a senior leadership role at Shri Hotels, responsible for overseeing the day-to-day operations of multiple hotel properties in the Southeastern United States. As Regional Director of Operations and Hotel Development, you will drive operational excellence, improve guest satisfaction, maximize profitability, and support the growth of the company through...
-
Front Desk Hotel Coordinator
6 days ago
Raleigh, North Carolina, United States Candlewood suites LAX Hawthorne Full timeUnlock a Rewarding Career in HospitalityWe are seeking a highly motivated and organized Front Desk Hotel Coordinator to join our team at Candlewood Suites LAX Hawthorne. As a key member of our front office staff, you will be responsible for delivering exceptional guest service, ensuring seamless check-ins and check-outs, and maintaining accurate...
-
Luxury Valet Parking Attendant Opportunity
7 days ago
Raleigh, North Carolina, United States Evolution Parking & Guest Services Full timeDelivering Exceptional Guest ServiceAt Evolution Parking & Guest Services, we take pride in providing first-class customer service to guests at some of the finest hotels nationwide. As a Valet Attendant, you will be responsible for delivering exceptional guest service by opening and closing doors, parking and securing vehicles, unloading luggage, retrieving...
-
Chief Hotel Operations Officer
6 days ago
Raleigh, North Carolina, United States Summit Hospitality Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Chief Hotel Operations Officer to join our team at Summit Hospitality Group. As a key member of our hotel management team, you will be responsible for ensuring the smooth operation of our front desk and guest services.
-
Hotel Room Attendant
7 days ago
Raleigh, North Carolina, United States Tempo by Hilton Full timeWe are seeking a detail-oriented and customer-focused Hotel Room Attendant to join our team at Tempo by Hilton. This is a unique opportunity to work with two great brands under one roof, creating a home-like experience for our guests.About the Role:This is a full-time position that requires working weekends and holidays. The ideal candidate will have a...
-
Front Desk Ambassador
6 days ago
Raleigh, North Carolina, United States The Bernstein Companies Full timeAloft Raleigh is seeking a skilled Lobby Attendant to provide exceptional guest experiences in our vibrant hotel lobby. As a key member of our team, you will ensure the lobby remains a pristine and inviting space for all guests. With a passion for hospitality and attention to detail, you will warmly welcome guests, offer information on hotel amenities and...
-
Raleigh, North Carolina, United States Summit Hospitality Incorporated Full timeJob OverviewWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Summit Hospitality Group. As a key member of our Guest Services department, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless guest experience.
-
Museum Experience Coordinator
7 days ago
Raleigh, North Carolina, United States Marbles Kids Museum Full timeAt Marbles Kids Museum, we are seeking a highly energetic and engaging Guest Engagement Host (Bilingual) to join our team. This dynamic role plays an essential part in providing exceptional experiences for all museum visitors. As a Guest Engagement Host, you will be responsible for delivering memorable and welcoming interactions at the welcome desk, exhibit...
-
Dining Experience Coordinator
7 days ago
Raleigh, North Carolina, United States Capital Grille Full timeAbout The Capital Grille We are a fine dining restaurant committed to providing exceptional service and an unforgettable experience for our guests. Compensation The estimated annual salary for this position is $40,000 - $60,000, varying by location. Additional benefits include competitive pay every week, anniversary pay, paid sick leave, medical, dental...
-
Front Desk Team Member
7 days ago
Raleigh, North Carolina, United States TBC Hotels Full timeExceptional Guest Experience at Aloft RaleighWe are seeking a skilled Front Desk Associate to join our team at the Aloft Raleigh hotel. As a key member of our front office staff, you will be responsible for creating a warm and welcoming atmosphere for our guests.About Us:TBC Hotels is a renowned hospitality company with over 40 years of experience in owning,...
-
Night Audit Manager
6 days ago
Raleigh, North Carolina, United States StepStone Hospitality Full timeJob DescriptionJob Type: Full-timeDescription:Audit financial transactions and generate daily reports to ensure accuracy and compliance.Balance revenue and settlement accounts nightly, maintain accurate files, and reset systems for the next day's operations.Communicate effectively with guests, vendors, and associates to resolve issues and provide excellent...
-
Customer Experience Ambassador
1 week ago
Raleigh, North Carolina, United States Delight Raleigh Management Full timeAbout UsAt Delight Raleigh Management, we strive to provide a positive experience to each customer. Our team is dedicated to delighting guests Dave's Way.Competitive Compensation PackageWe offer competitive pay and benefits to our employees, ensuring they feel valued and supported in their roles.Job DescriptionAs a Customer Experience Ambassador, you will be...
-
Night Auditor Position
4 weeks ago
Raleigh, North Carolina, United States Embassy Suites Raleigh Crabtree Full timeEssential Duties and Responsibilities:Greeting and Guest Experience: Greet guests warmly and maintain eye contact, using a clear and positive speaking voice to listen to their requests and respond accordingly.Occupancy and Revenue Maximization: Utilize operational and selling techniques to optimize occupancy levels and achieve the highest average rate...
-
Customer Service Ambassador
1 week ago
Raleigh, North Carolina, United States Summit Hospitality Group Full time**About Us**At Summit Hospitality Group, we're dedicated to providing exceptional guest experiences. As a key member of our team, you'll play a crucial role in delivering memorable service and ensuring the smooth operation of our hotels.Salary: $40,000 - $60,000 per year (dependent on experience)Job Description:**We're seeking a highly skilled Front Desk...
-
Customer Experience Ambassador
7 days ago
Raleigh, North Carolina, United States USA Parking Full timeDeliver exceptional customer experiences as a Guest Service Representative with USA Parking, a leading provider of valet parking services. With over 40 years of experience and a presence in 15 states, we offer a dynamic work environment that values professionalism, teamwork, and a passion for delivering outstanding service.The ideal candidate will be an...
-
Hospitality Leader
6 days ago
Raleigh, North Carolina, United States Shri Hotels Full timeJob OverviewWe are seeking an experienced Hospitality Leader to join our team as General Manager at one of our hotels in the Southeastern United States.