Customer Service Representative
4 weeks ago
Overview:
At Massage Envy, we're dedicated to helping our clients feel their best. As a Sales and Service Associate, you'll play a key role in delivering an exceptional experience and growing our member base.
Perks and Pay:
- Competitive hourly rate of $16-$18, plus bonuses and commissions
- Matching 401(k) plan
- Paid time off for full-time and part-time employees
- Employee Assistance Program
- A flexible schedule for a better work-life balance
- In-depth product and service training
- A Wellness program offering free services each month
- 10% off all products
- $25 per membership sold
Requirements:
- High school diploma or equivalent
- Previous retail or sales experience (preferred)
- Critical thinking and math skills
- Excellent people skills and ability to establish positive relationships
- Support for total body care and general knowledge of massage and skin care services
Day-to-Day:
- Provide outstanding customer service and help clients feel valued
- Promote Total Body Care by educating clients on new services and selling the Wellness Program
- Support clinic flow by greeting clients, scheduling services, and addressing questions
- Help grow and retain a client base through in-person and phone/email outreach
Culture and Support:
- Trained leadership invested in your success
- Award programs and a caring community that celebrates individuality
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