Lead Customer Service Supervisor

7 days ago


Charleston, South Carolina, United States Harris Teeter, LLC Full time
About the Role

As a Lead Customer Service Supervisor at Harris Teeter, LLC, you will oversee a team of up to 120 associates in the Customer Service Department and accounting office. Your primary responsibility will be to assist the Department Manager in directing and evaluating these departments, ensuring seamless operations and exceptional customer service.

Key Responsibilities:
  • Supervise and mentor team members to ensure they meet performance expectations
  • Coordinate with the Department Manager to develop and implement departmental goals and objectives
  • Perform floor monitor duties, interviewing, and training associates as needed
  • Assign and direct work tasks, provide coaching and feedback, and address complaints and problems
  • Ensure compliance with company policies and standards, including maintaining high levels of customer satisfaction and sales growth
Requirements and Qualifications:
  • High school diploma or equivalent required; 1-3 years of experience in customer service or supervision preferred
  • Excellent communication and interpersonal skills, with a commitment to unparalleled customer service
  • Able to work effectively under pressure, manage multiple tasks, and demonstrate patience when interacting with team members and customers
  • Proficiency in HT Internet software, email, inventory software, spreadsheet software, and word processing software
  • Ability to read, write, and speak English fluently
Benefits and Compensation:

Harris Teeter offers a competitive salary range of $55,000 - $65,000 per year, depending on experience, plus additional benefits such as health insurance, retirement plan, and paid time off.



  • Charleston, South Carolina, United States Hilton Grand Vacations Full time

    About the RoleWe are seeking an experienced Housekeeping Supervisor to join our team at Hilton Grand Vacations. As a key member of our housekeeping department, you will play a vital role in ensuring our resort properties maintain the highest standards of cleanliness and service quality.Key Responsibilities:Coordinate staff schedules to meet occupancy demands...


  • Charleston, South Carolina, United States Veterans Canteen Service Full time

    About UsThe Veterans Canteen Service is a leading organization dedicated to providing exceptional retail and food services to America's Heroes.


  • Charleston, South Carolina, United States ARAMARK Full time

    Job DescriptionWe are seeking a highly skilled Food Service Supervisor to join our team at Aramark. As a key member of our operations team, you will play a crucial role in ensuring the smooth day-to-day running of our food service operations.In this role, you will oversee staff, manage daily activities, and maintain high standards of food quality and safety....


  • North Charleston, South Carolina, United States Hobby Lobby Full time

    We are seeking a Service Delivery Lead to join our team at Hobby Lobby. As a key member of our store management, you will be responsible for providing exceptional customer service and leading the front-end team.Our ideal candidate will have excellent communication and leadership skills, with the ability to work effectively in a fast-paced environment. If you...


  • Charleston, South Carolina, United States Lowe's Companies, Inc. Full time

    About This RoleWe are seeking a highly skilled Department Team Lead to join our team at Lowe's Companies, Inc. as a Sales Floor Department Supervisor. As a key member of our store leadership team, you will be responsible for leading and enabling a team of associates to deliver exceptional customer service and drive sales growth.


  • Charleston, South Carolina, United States CommuniCare Advantage Full time

    Career OpportunityWe are seeking a dedicated and compassionate RN Supervisor to join our team at Charleston Healthcare Center. As a key member of our nursing staff, you will play a vital role in providing exceptional patient care and supporting our staff on night shifts.This is a fantastic opportunity to advance your career in long-term care nursing while...


  • Charleston, South Carolina, United States Wal-Mart Full time

    Job Summary:">We are seeking a skilled and enthusiastic Customer Service Representative to join our team. As a key member of our front-end staff, you will play a vital role in providing exceptional customer service to our valued members.">About the Role:">In this exciting position, you will be responsible for:">Maintaining a clean and organized store...


  • Charleston, South Carolina, United States Jason Hughes - State Farm Agent Full time

    OverviewAs a State Farm Agent Team Member, you will be part of a dynamic team that is dedicated to providing exceptional customer service and promoting State Farm insurance and financial services products.


  • North Charleston, South Carolina, United States Republic Services, Inc. Full time

    Safety First:We prioritize the health and well-being of our employees and customers. As an Operations Supervisor - Hauling Operations, you'll be responsible for leading by example and promoting a culture of safety within your team.This includes:Developing and implementing safety protocols and proceduresConducting regular inspections and audits to ensure...


  • Charleston, South Carolina, United States Woodie's Auto Service & Repair Full time

    Job OverviewWe are seeking a skilled Customer Relationship Specialist to join our team at Woodie's Auto Service & Repair. As a Customer Relationship Specialist, you will be responsible for building strong relationships with our clients, guiding them through vehicle repairs and maintenance, and ensuring seamless communication between clients and technicians.


  • Charleston, South Carolina, United States AETC Inc Full time

    Job DescriptionAETC Inc is seeking a reliable and professional Unarmed Security Guard to ensure the security of our clients and their property.Salary: $18.00 per hour, paid bi-weeklyResponsibilitiesMaintain a safe and secure environment by patrolling premises and monitoring surveillance equipment.Respond to emergencies and report any incidents or suspicious...


  • North Charleston, South Carolina, United States Quality Touch Janitorial Service Full time

    About the RoleWe are seeking a Day Operations Supervisor to join our team in the Tri-county area. As a key member of our cleaning services, you will be responsible for training our crew, providing general cleaning services to our clients, and conducting site visits.The ideal candidate should possess reliable transportation, a good driving record, and the...


  • Charleston, South Carolina, United States Five Star Call Centers Full time

    OverviewAt Five Star Call Centers, we're seeking a dedicated and customer-focused individual to join our team as a Home Maintenance Customer Service Representative. This is a unique opportunity to work from home, providing top-notch service to homeowners across the state of South Carolina.


  • Charleston, South Carolina, United States Solventum Full time

    Overview of Solventum">Solventum is a pioneering company that creates breakthrough solutions for customers' toughest challenges. Our innovative approach at the intersection of health, material, and data science enables healthcare professionals to perform at their best while improving patients' lives.">Compensation Package">The specific compensation offered...


  • Charleston, South Carolina, United States Holy City Heating & Air LLC Full time

    Lead HVAC Installer Position AvailableHoly City Heating & Air, LLC is seeking a skilled and experienced Lead Installer to join our team. With a minimum of 5 years of experience in the HVAC industry, this individual will lead the installation process for residential and commercial projects.This is a full-time position with a competitive hourly rate of $35-$50...


  • Charleston, South Carolina, United States WK Solutions Inc. Full time

    About WK Solutions Inc.We pride ourselves on a competitive yet family-oriented work environment, where we promote constant personal and professional growth based on principles of respect, trust, and challenge.WK Solutions Inc. is striving to attract skilled individuals to help us acquire new clients, expand into new markets, and develop innovative campaigns....

  • Service Attendant

    3 days ago


    Charleston, South Carolina, United States AEG Full time

    Job Summary:We are seeking a highly skilled and experienced Service Attendant to join our team at the Gaillard Center. As a Service Attendant, you will provide exceptional customer service to guests in a fast-paced, high-volume environment.About the Role:The Service Attendant will be responsible for maintaining knowledge of the menu and any special items...


  • Charleston, South Carolina, United States Starlight Homes Full time

    Job DescriptionWe are seeking a highly skilled Site Construction Supervisor to join our team at Starlight Homes, a leading provider of new homes in the United States. The successful candidate will be responsible for overseeing all aspects of construction projects, ensuring timely completion, and maintaining the highest quality standards.About Us:Starlight...


  • Charleston, South Carolina, United States Lowes Foods Full time

    About the RoleWe are seeking an experienced and enthusiastic retail associate to join our deli department in Charleston, SC. As a Deli Clerk PT, you will be responsible for providing exceptional customer service, maintaining product levels, and ensuring a clean and safe work environment.This is an excellent opportunity to join a family-owned company that...


  • Charleston, South Carolina, United States RXO Inc. Full time

    RXO Inc. is a leading provider of transportation solutions in North America, revolutionizing the industry with cutting-edge technology and a massive network.As a Lead Operations Coordinator in Last Mile at RXO Inc., you will coordinate with site leadership to provide support for all home delivery services and assist in handling day-to-day operations.We offer...