Hotel Maintenance Technician

3 weeks ago


Cleveland, Ohio, United States MCR Hotels Full time

Job Summary

The Maintenance Technician at MCR Hotels is responsible for assisting with the operation, maintenance, service, and repair of equipment as assigned. This role is a key part of our hotel's maintenance team, ensuring that our facilities are safe, clean, and well-maintained.

Key Responsibilities

  • Participate in the preventative maintenance program to identify and address potential issues before they become major problems.
  • Perform tasks in a safe and efficient manner, following all safety protocols and procedures.
  • Assist with the operation, maintenance, and repair of equipment in guest rooms, public spaces, and hotel facilities.
  • Effectively communicate with guests, co-workers, and supervisors to ensure that all maintenance needs are met.
  • Collaborate with vendors and suppliers to discuss scope of, and products and materials used in, repair activities.
  • Monitor tools, supplies, and inventories of the maintenance department, placing orders with approved vendors as needed.
  • Maintain working spaces in safe and clean condition, adhering to all health and safety regulations.
  • Communicate directly with front desk for guest service request issues, housekeeping for work orders, and General Manager for orders and capital expenditure projects.
  • Perform other tasks and jobs as assigned by the supervisor or manager.

Requirements

  • Must have a positive attitude and willingness to learn.
  • Verbal and written communication skills.
  • Ability to react quickly and calmly in emergency situations.
  • Reasoning abilities are always utilized.
  • Basic maintenance skills required.
  • Proficient in use of hand tools, power tools, test equipment.
  • Must be proficient in Windows operating systems, Company-approved spreadsheets, and word processing.
  • Must be able to convey information and ideas clearly.
  • Must have a desire to serve all guests.
  • Must be 18 years of age or older to perform this job.

Preferred Qualifications

  • Technical, Trade, or Vocational school degree.
  • Licensed in a trade preferred (plumbing, electrical, HVAC, carpentry, etc.).
  • At least 2 years of work-related experience.
  • Carry all equipment (e.g., keys, phones, pager, tools, radio) to maintain preparedness to always carry out work tasks.
  • Experience in a hotel, apartment, or a related field.

About MCR Hotels

MCR Hotels is the 3rd-largest hotel owner-operator in the United States. Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia. MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities. We have more than 7,000 team members across the country and operate hotels under 9 Marriott brands, 8 Hilton brands, and a number of unflagged independent hotels.

What We Offer

  • Hotel Discounts
  • Weekly Pay
  • Paid Time Off
  • Retirement Options
  • Referral bonuses
  • Career advancement & upward mobility
  • Health, Dental, Vision Insurance - available after 30 days of employment for full-time team members


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