Sales and Support Representative

3 days ago


Neenah, Wisconsin, United States Menasha Corporation Full time
About Us:
Menaisha Corporation is a leading provider of packaging and supply chain solutions, employing over 7,500 employees in 112 facilities across North America and Europe. Our two companies, Menasha Packaging and ORBIS Corporation, are leaders in their respective industries, providing corrugated and plastic packaging products and related services to major global companies.

Job Overview:
This role plays a critical part in maintaining high levels of customer satisfaction through timely order processing, proactive account management, and effective communication of product capabilities. The ideal candidate will have prior experience in the display, graphic, and/or contract packaging industry and be proficient in ERP platforms, Microsoft Excel, and SharePoint.

Responsibilities:
• Ensure timely order entry and proactively manage order timelines for assigned account(s)
• Proactively monitor open orders to advise key stakeholders of possible lead time challenges
• Demonstrate knowledge of Menasha's products and capabilities to align with customer objectives

Requirements:
• High school diploma or equivalent required
• Minimum of 4 years of relevant experience required
• Prior display, graphic, and/or contract packaging industry experience preferred
• Proficiency in ERP platforms, Microsoft Excel, and SharePoint

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