Community Health Navigator
4 weeks ago
Chestnut Health Systems is seeking a full-time Community Health Navigator to join our team in Bloomington, IL. As a trusted member of the community, you will act as a liaison to offer education and resources to improve clients' wellness journeys.
Key Responsibilities:
- Function as a reliable intermediary between clients, community-based organizations, and healthcare providers to reduce socio-economic and cultural barriers.
- Establish collaborative relationships with clients using various mediums to assist them in accessing healthcare services and navigating the healthcare system.
- Utilize Telehealth and networking systems to connect clients to providers in real-time during off-site visits and troubleshoot systems/equipment in the field.
- Maintain all required records, documents, reports, and files while adhering to policies and procedures.
- Participate in outreach events and maintain awareness of community resources to address client questions.
- Support interventions consistent with patient-centered, trauma-informed, recovery-oriented, and strength-based treatment philosophies.
- Promote Chestnut's culture of customer service excellence through adherence to behavioral standards.
- Maintain and protect confidentiality and security of all organizational information.
- Satisfy performance metrics related to productivity and service delivery.
Qualifications:
- High school diploma or equivalent.
- Demonstrated experience assisting others in navigating the healthcare system or advocacy work for at least 2 years or a Bachelor's degree.
- Successful completion of training and obtaining Community Health Worker certification within six (6) months from date of hire.
- Basic computer skills and experience with MS Word, Excel, email, and an electronic medical record (EMR).
- Valid driver's license and private automobile insurance ability to be insurable.
- Satisfactory completion of Chestnut's background checking process.
About Chestnut Health Systems:
Chestnut Health Systems is a leading provider of behavioral and primary health care services. We deliver trauma-informed, fully integrated care by combining behavioral health with community-based primary health care. Our research division is nationally recognized for its contribution to evidence-based practices.
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