Staff Software Engineer

1 day ago


San Diego, California, United States ServiceNow Full time
Job Title: Staff Software Engineer

We are seeking a highly skilled Staff Software Engineer to join our team at ServiceNow. As a key member of our engineering team, you will be responsible for developing and maintaining cutting-edge AI solutions using Large Language Models (LLMs).

Key Responsibilities:
  • Design and implement scalable APIs using NVIDIA Triton Inference Server for LLM deployment.
  • Develop and optimize pre-processing and post-processing pipelines for LLMs to improve accuracy and efficiency.
  • Collaborate with data scientists and software engineers to integrate and deploy ML solutions into production.
  • Troubleshoot and resolve issues related to model inference, performance, and scalability.
Qualifications:
  • Proven experience with NVIDIA Triton Inference Server and its APIs.
  • Strong understanding of pre-processing and post-processing techniques for LLMs.
  • Familiarity with Retrieval-Augmented Generation (RAG) and other LLM mechanisms.
  • Proficient in Python and relevant ML frameworks (e.g., PyTorch, TensorFlow).
  • Strong problem-solving skills and ability to work in a fast-paced environment.
What We Offer:

We offer a competitive compensation package, including a base pay of $142,700 - $249,800, plus equity (when applicable), variable/incentive compensation, and benefits. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan, and family leave programs (subject to eligibility requirements).

We value inclusivity and welcome candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate.



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