Retail Associate Representative
1 week ago
At Sam's Club, we are dedicated to providing exceptional customer service and creating a positive shopping experience for our members. As a Member Assistant - Cart Attendant, you will play a vital role in shaping the overall experience of our customers.
Salary: $16.00 to $23.00 per hour*, with additional compensation in the form of premiums ranging from $0.35 to $3.00 per hour in specific circumstances. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Job Description: As a Member Assistant - Cart Attendant, your responsibilities will include ensuring club pick up orders are filled by contacting members to notify when pickup time is delayed, informing members when products are unavailable, offering alternative product options when needed, ensuring products are selected and packaged according to company policies and procedures, resolving member issues and concerns, and promoting the company's products and services.
Required Skills and Qualifications: To be successful in this role, you must have excellent customer service skills, be able to work in a fast-paced environment, and be able to stand for long periods of time while assisting members quickly and accurately. You should also be able to multitask, keep member satisfaction as your top priority, and be a problem solver who tackles obstacles head-on to ensure each task is completed with excellence.
Benefits: At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Benefits include health coverage, financial assistance, paid time off, parental leave, family care leave, bereavement, jury duty, and voting leave. We also offer short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
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