Senior Specialty Solutions Architect

4 weeks ago


Newark, Delaware, United States AHEAD USA Full time
About the Role

AHEAD USA is seeking a highly skilled Senior Specialty Solutions Engineer to join our team. As a key member of our sales and delivery teams, you will be responsible for driving customer success through thought leadership and awareness.

Key Responsibilities
  • Partner with sales, delivery, and solution engineering peers to achieve customer success
  • Take a consultative approach with customers and prospects to discover and map business outcome-driven solutions
  • Demonstrate and prototyping of platform capabilities and identify specific requirements needed to develop innovative application prototypes
  • Provide solutions and enablement to the technical salesforce and provide prospective customers with product and solution advice during pre-sales discussions
Requirements
  • Minimum of 3 years experience as a solution/sales engineer or a consultant for a software company
  • Strong functional knowledge of the ServiceNow platform across multiple modules
  • ITIL Foundations v3 or higher certification and/or working knowledge of ITIL concepts
  • Working knowledge of Agile/Scrum methodology
  • Passion for problem-solving to solution selling
Preferred Qualifications
  • Knowledge of web development or mobile app development, business modeling, database concepts, and project management
  • Exceptional oral, written, and presentation skills
  • Deep insight on technical architectures, IT products, and product positioning
  • ServiceNow certifications and accreditations
Why AHEAD USA

We value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies and encouraging cross-department training and development.

USA Employment Benefits
  • Medical, dental, and vision insurance
  • 401(k)
  • Paid company holidays
  • Paid time off
  • Paid parental and caregiver leave


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