Facilities Services Supervisor

1 week ago

San Diego, California, United States Illumina Full time
About the Role

We are seeking a highly skilled Facilities Services Supervisor to join our team at Illumina. As a key member of our facilities team, you will be responsible for overseeing the day-to-day operations of our facilities, ensuring that our workspaces are safe, efficient, and effective.

Key Responsibilities
  • Supervise and guide the San Diego Facilities MAC team, San Diego Mail Services, and Regional Facilities Help Desk team to ensure the business and customer needs are met.
  • Evaluate daily priorities for team and ServiceNow internal requests, and provide oversight of furniture and move vendors.
  • Manage onsite and offsite furniture inventory, budget, and forecast for repairs and end of life replacement, and address warranty issues as needed.
  • Deliver actionable plans after assessing the feasibility, cost effectiveness, and other dimensions of business space requirements.
  • Oversee the IMAYL database to ensure updates and troubleshooting issues with vendors are being addressed.
  • Provide physical support to the team with moves, package deliveries, pick-ups, and other mail service duties as needed.
  • Identify potential blockers in daily workflows, systems, and other scenarios, and recommend, lead, and support process improvement initiatives in facilities and in collaboration with other groups.
  • Ensure Work Instructions (WI), SOPs, and department Playbooks are updated regularly.
  • Provide metrics and execute analysis used for decision making by upper management.
  • Provide off-hours support for sending out site-wide email notifications as needed.
  • Interact with vendors and peers in all Business Functional Units to optimize systems and procedures.
  • Oversee budget and expense management for the direct team, including procurement, approval of invoices, and tracking budget performance.
  • Monitor and cultivate vendor/supplier relationships to ensure that they are efficiently and effectively providing needed goods and services within budget.
  • Ensure managed spaces are cleaned, organized, and safe.
  • Stay updated on global/regional policies, regulations, and business/market environments, and communicate and collaborate closely with partner teams and stakeholders as applicable.
  • Acquire and maintain a clear understanding of the technologies utilized in Illumina's processes.
  • In collaboration with Human Resources, oversee and direct all performance management, training, development, and job descriptions for department personnel.
Requirements
  • Bachelor's degree in Business Administration, Facilities Management, or related business fields or relevant experience.
  • Must have 5 years of relevant experience, strategic to Facilities Services, preferably with a background in MAC.
  • Excellent communication, interpersonal, and conflict resolution skills.
  • In-depth knowledge of Archibus Web Central (Integrated Workplace Management System), Service NOW, and IMAYL or related systems is a plus.
  • Working knowledge of Steelcase and Herman Miller furniture systems is a plus.
  • Demonstrated ability to convene and lead meetings to disseminate information and gather and verify data.
  • Strong organizational skills, with the ability to organize the team's work and priorities.
  • Ability to multitask under pressure, in a fast-paced environment with changing priorities and deadlines.
  • Proficient in the use of Microsoft Office (Word, Excel, Outlook, Teams, PowerPoint, Access).
  • Must have the ability to prepare and deliver effective presentations.
  • Ability to analyze and resolve problems independently.
  • Able to stand/walk for long periods of time and lift/move items up to 50lbs.
  • Valid Driver's license with a clean record.
About Illumina

Illumina is a global leader in DNA sequencing and genomics, dedicated to improving human health by unlocking the power of the genome. We are committed to fostering a diverse and inclusive workplace, where everyone contributes to our mission. We offer a wide range of benefits, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off.

We are an equal opportunity employer, committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.

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