Application Configuration Specialist
4 weeks ago
This is an exciting position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp.
As a key member of our team, you will drive and participate in the broad configuration, administration, support, and enhancement of FE's Outage Management software. This includes the OMS Dashboard, other custom applications, vendor software, and associated interfaces with other core FEU applications.
Responsibilities:- Support, configure, and develop within the application architecture (vendor or custom developed)
- Perform software installation and patching, as needed, based on application roadmaps and issue resolution
- Perform configuration tasks within core software; where needed develop and enhance configuration within the application's programming language(s)
- Identify opportunities to automate processes to maintain platform performance and availability
- Solve complex problems and troubleshoot functionality for issue identification (including debugging), and collaborate with other IT personnel towards resolution
- Work with software vendors on issue identification/resolution, installation, and patching for vendor-based solutions
- Properly control and maintain security of the application according to FE standards
- Follow core IT Change Management and SOx processes
- Bachelor or Associate Degree in Computer Science, Computer/Management Information Systems, or similar discipline is required
- Minimum 2 years of related experience, including software configuration, administration, and support, as well as experience with relational databases and development experience leveraging the .NET framework and Angular
- Familiarity with Git version control and ability to work independently and productively within a virtual environment
- Ability to learn new concepts in information technology and adapt to changing technology
- Has worked and been an active participant on a Scrum team or similar Agile methodology
At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy, which includes competitive pay, incentive compensation, a company-sponsored pension plan, and skills development training with tuition reimbursement.
FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability.
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