Field Operations Specialist

5 days ago


Atlanta, Georgia, United States Pyramid Consulting Full time

Compensation: The estimated annual salary for this position is $83,200 - $104,800 depending on experience and qualifications.

About the Role: We are seeking a skilled Field Engineer to join our team in Atlanta, GA. This 12+ month contract opportunity offers long-term potential and requires a talented individual to support the IT infrastructure in various office environments, reservation centers, and airport locations.

Key Responsibilities:

  • We are responsible for operational support and implementation of desktop devices, applications, peripherals, telephone systems, network devices, airline-specific equipment, and multiple server platforms.
  • The successful candidate will perform physical relocations of IT infrastructure devices, upgrade services, verify assets, update asset management systems, troubleshoot hardware and software issues, and communicate with internal teams.
  • This role also involves coordinating external vendor services, installing, customizing, maintaining, testing, and troubleshooting operating systems and other systems software.
  • In addition, the Field Engineer will provide on-site and on-call support, configure hardware systems, and implement changes to platforms with minimal business impact.

Requirements and Technology Experience:

  • The ideal candidate will have basic knowledge of networks, servers, and applications (MS Office, Outlook), troubleshooting skills, and NT workstation and peripheral knowledge.
  • A+ Certification is preferred, and the ability to move large equipment weighing at least 30 pounds is essential.
  • The selected candidate must be able to work within a team environment, possess valid driver's license, and have 2-4 years of formal IT training or equivalent experience.

Working with Pyramid Consulting: Our client is a leading Airlines Industry company, and we are currently interviewing to fill this and other similar contract positions. Pyramid Consulting provides equal employment opportunities to all employees and applicants, prohibiting discrimination and harassment without regard to protected characteristics.



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