Security Operations Manager

5 days ago

San Diego, California, United States Allied Universal® Full time

Overview of Allied Universal

Allied Universal is North America's leading security and facility services company, providing rewarding careers that give you a sense of purpose.

We operate in a dynamic, diverse, and inclusive workplace where you'll be part of a team that fuels a culture reflecting our communities and customers we serve.

We offer competitive benefits including medical, dental, and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks, and more for most full-time positions.

Job Description Summary

The Security Site Supervisor will supervise and coordinate the delivery of quality services to an assigned customer, acting as a liaison between customers, Operation Managers, and security officers.

This role involves supervising site staff, providing coaching, recognition, and discipline within approved empowerment range.

Key Qualifications and Responsibilities

  • Be at least 21 years old with a high school diploma or equivalent.
  • Possess effective written and oral communication and interpersonal skills to deal with all levels of personnel and the general public professionally and effectively.
  • Licensing requirements are subject to state and/or local laws and regulations, which may be required prior to employment.
  • As a condition of employment, you must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws.
  • Display exceptional customer service and communication skills.
  • Have intermediate computer skills to operate innovative, wireless technology at client-specific sites.
  • Ability to handle crisis situations at the client site calmly and efficiently.
  • Capably utilize scheduling and billing software to produce reports (such as Scheduling Activity, Training Detail reports, etc.) that require interpretation and action for effective business management.
  • Enforce Contract Standards.
  • Administers site safety programs outlining site-specific hazards for security officers, including vehicle/driving safety as appropriate to corporate procedures.
  • Prepared to participate in unemployment hearings.
  • Enforces Allied Universal's policies as outlined in the handbooks and executive memos.
  • Able to:
    • Work in various environments such as cold weather, rain/snow, or heat.
    • Occasionally lift or carry up to 40 pounds.
    • Climb stairs, ramps, or ladders occasionally during shift.
    • Stand or walk on various surfaces for long periods of time.

Compensation and Benefits

We offer a competitive hourly rate of $22 per hour, with the opportunity to work in the Mira Mesa location. Now Offering Weekly and Daily Pay. Our benefits package includes medical, dental, and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks, and more for most full-time positions.

EEO Statement

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or relationship/association with a protected veteran, or any other basis or characteristic protected by law.

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