Customer Service Representative

4 days ago


Williams, California, United States Burmen Inc. Full time

We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative at Orv's Farm Market in Burmen Inc.

The estimated salary for this position is around $40,000 - $55,000 per year, depending on experience.

Job Description:

Serving our customers with excellent service skills is the heart of this role. You will be responsible for preparing hot and cold beverages, such as coffee, blended coffee, and tea, to customers while correctly customizing orders. Additionally, you will prepare and serve food and baked goods, including sandwiches, biscotti, muffins, and bagels.

You will work with customers to describe the details of products and answer any questions they may have, such as dietary needs or known allergies. Cleaning and stocking workstations with products needed, and sanitizing all work areas and customer-seating areas are also key responsibilities.

Requirements:
  • High School diploma or GED
  • Excellent written and verbal communications skills
  • Ability to follow all safe food handling procedures and sanitation practices
  • A good memory to manage multiple orders at the same time and recall faces, names, and preferences of frequent patrons
  • Ability to serve customers quickly, efficiently and kindly
  • Ability to lift 15 pounds at a time
  • Must be able to stand for long periods, bend, lift, and reach over your head
  • Must be able to work evenings, weekends and some holidays
About Us:

Burmen Inc. was founded with the goal of providing a healthy pit stop along the highway. Our store serves delicious sandwiches and wraps, a full-service espresso bar, pressed juices from locally sourced fruits and vegetables, and bakery items such as handmade macaroons and unique cheesecakes.

We prioritize our employees' health, retirement savings, and professional development through our comprehensive benefits package.



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