Veteran Services Leadership Position

1 day ago


Jacksonville, Florida, United States Changing Homelessness, Inc. Full time
About the Role

We are seeking an experienced leader to join our team as a Veteran Services Team Lead. In this role, you will be responsible for managing and supervising a team of case managers in the Jacksonville Metro area, ensuring that they provide high-quality services to our clients.

Responsibilities
  • Organize workflow and ensure staff understand their duties or delegated tasks
  • Recruit, onboard, and train new staff members
  • Monitor staff performance and provide constructive feedback and coaching
  • Prepare and perform 45-90 day reviews and annual performance appraisals
  • Communicate information from upper management to employees and vice versa

You will also be responsible for developing systems to track client progress, providing quality service by enforcing quality and customer service standards, and complying with the SSVF Program Guide and agency policies and procedures.

The ideal candidate will have a Bachelor's Degree in a related field or equivalent experience, previous case management experience, and past experience working with Veterans. You should be able to work independently and as part of a small team, possess strong communication skills, and be proficient in Microsoft Office and the Homeless Management Information System.

What We Offer

We offer a competitive salary range of $55,000 - $62,000, depending on experience, and a comprehensive benefits package. If you are passionate about making a difference in the lives of homeless Veterans and have the leadership skills to inspire and motivate others, we encourage you to apply.

The estimated salary for this position is $58,500 per year, based on industry standards and location. However, this figure may vary depending on individual qualifications and experience.



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