Public Safety Telecommunicator

7 days ago


Asheville, North Carolina, United States Buncombe County Full time

About the Role

We are seeking a skilled Public Safety Telecommunicator to join our team at Buncombe County. As a vital member of our Emergency Services Department, you will be responsible for operating communication equipment to receive and transmit emergency calls.

Key Responsibilities:

  • Receiving emergency and non-emergency calls from the public through the emergency telephone system
  • Obtaining pertinent information from callers to determine the nature and location of the emergency
  • Prioritizing and dispatching calls for service for all three emergency service disciplines (fire, police, and medical)
  • Handling radio requests from emergency response units
  • Maintaining location and status information of emergency response units
  • Maintaining accurate and timely records
  • Providing information or referral options to the public as requested

Requirements

To be successful in this role, you should have a high school diploma or equivalent and a minimum of one year of experience as a Public Service call taker, dispatcher, or telecommunicator. You must also be able to obtain Telecommunicator Certification within 18 months of hire.

What We Offer

Buncombe County offers a competitive salary range of $21.04 - $24.57 per hour, depending on experience. Our benefits package includes health insurance, retirement plans, and paid time off.

About Us

Buncombe County is committed to building an inclusive workforce that reflects the diversity of our community. We value employees who are passionate about making a difference and strive to provide a supportive and dynamic work environment.



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