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Marketing Representative
1 month ago
Job Title: Marketing Representative
Department: Property Management
Reports To: Community Director and/or Marketing Manager *if applicable
FLSA Status: Non-Exempt
Position Summary: The Marketing Representative is responsible for coordinating the community's marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals.
Key Responsibilities:
- Develop and implement marketing plans to drive traffic to the property and increase occupancy.
- Coordinate leasing activities, including showing apartments, processing applications, and conducting credit screenings.
- Provide exceptional customer service to residents and prospects, ensuring a positive experience and resolving any issues that may arise.
- Collaborate with the on-site team to prioritize solutions and provide frameworks that will drive journey metrics.
- Stay informed about current market and competitor conditions that may impact the community's occupancy and sales results.
Requirements:
- High school diploma or GED equivalent required.
- Employment history that demonstrates the application and usage of a sales, marketing, internet, and customer service background.
- Ability to read, write, and communicate effectively to comprehend and complete legal documents, sell and explain apartment features, and answer questions.
- Mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percentages in order to complete financial records, budgets, and other fiscal reporting information.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.