Tax Office Manager
3 weeks ago
At H&R Block, we're seeking a highly skilled Tax Office Manager to lead our team of professionals in delivering exceptional client experiences. As a Tax Office Manager, you will be responsible for managing office staffing, operations, and logistics for multiple offices, while building an engaging team environment across all offices.
Key Responsibilities:
- Manage office staffing, operations, and logistics for multiple offices
- Build an engaging team environment across all offices
- Partner with the District General Manager to create and implement office-level growth plans and client growth targets
- Assist the DGM in recruiting and interviewing candidates for tax office associate positions
- Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
Requirements:
- People management experience, with the demonstrated ability to grow and develop associates
- Demonstrated aptitude for growth plan execution and ability to lead towards growth culture
- Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision
- Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs
- Computer proficient with the ability to use MS Office
About H&R Block:
H&R Block is a leading provider of tax preparation and financial services. We're committed to helping our clients achieve their financial goals and providing a supportive and inclusive work environment for our associates.
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