Collections Supervisor

3 weeks ago


Durham, North Carolina, United States LanceSoft Full time

LanceSoft is seeking an experienced professional to join our team as a Collections Supervisor. This role is responsible for managing our collections efforts and addressing the growth of our delinquent accounts receivable portfolio.



The successful candidate will have a strong understanding of the accounts receivable and collections processes for a public company and be well-versed in determining appropriate accounts for collections.



Key Responsibilities:




  • Manage the Collections, Cash Receipts team, responsible for daily and timely application of cash receipts, including oversight of cash operating accounts, and AR balances and transactions.
  • Analyze aged receivables, identifying trends and risks on a client and portfolio basis.
  • Maintain effective communication with clients to resolve payment issues and negotiate payment plans when necessary.
  • Escalate significant unpaid receivables to the Sr. Manager, Controller, and act as the primary point of contact for the Finance Department to work with Risk Management-General Counsel on resolution of these accounts.
  • Prepare regular collections reports and present them to the Finance Controller and Sr. Manager, Controller to assess collection performances and provide recommendations for improvement.
  • Collaborate effectively with commercial team members and risk management team, colleagues, and management in finance, to identify invoices at risk of nonpayment and work on timely recovery of the firm's outstanding receivables.
  • Recommend and promote adoption of collections technologies to enhance the overall collections process.


Requirements:



This position requires an ability to accurately review contracts, summarize key factors, and identify problematic accounts with limited supervision.



Key Requirements:




  • Minimum 6 years of experience in collections, with at least 3 years in collections management role.
  • Great Plains experience preferred but not required.
  • Bachelor's degree in finance, business, or related field.
  • Demonstrated experience in achieving measurable collections results.
  • Strong business acumen, analytical, and negotiation skills.
  • Skillful manager of people and processes to achieve maximum results.
  • Strong leadership, analytical, and negotiation skills required.
  • Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
  • Excellent verbal and written communication skills required.
  • Customer service focused.


The estimated salary range for this role is $65 to $75 per hour, based on national averages and industry standards.



LanceSoft offers a competitive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



We are an equal opportunity employer and welcome applications from diverse candidates.



Please submit your resume and cover letter to apply for this exciting opportunity.


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