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Medical Support Assistant

1 month ago


Fargo, North Dakota, United States VETERANS HEALTH ADMINISTRATION Full time
Job Summary

The Medical Support Assistant (MSA) plays a vital role in the VETERANS HEALTH ADMINISTRATION, providing exceptional support to patients and healthcare teams. As an MSA, you will be responsible for performing a variety of administrative tasks, including answering phones, greeting patients, and relaying messages to healthcare staff. You will also be responsible for scheduling appointments, entering no-show information, and monitoring appointment requests from multiple electronic sources.

Key Responsibilities
  • Answering phones and greeting patients in a courteous and professional manner
  • Relaying messages to healthcare staff and ensuring timely communication
  • Scheduling appointments and managing patient schedules
  • Entering no-show information and monitoring appointment requests
  • Providing administrative support to healthcare teams
Requirements
  • High school diploma or equivalent required
  • One year of experience in a healthcare setting preferred
  • Excellent communication and organizational skills
  • Ability to work in a fast-paced environment
What We Offer
  • A competitive salary and benefits package
  • The opportunity to work in a dynamic and supportive team environment
  • Professional development and growth opportunities
How to Apply

If you are a motivated and detail-oriented individual who is passionate about providing exceptional patient care, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information].