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Medical Support Assistant
1 month ago
The Medical Support Assistant (MSA) plays a vital role in the VETERANS HEALTH ADMINISTRATION, providing exceptional support to patients and healthcare teams. As an MSA, you will be responsible for performing a variety of administrative tasks, including answering phones, greeting patients, and relaying messages to healthcare staff. You will also be responsible for scheduling appointments, entering no-show information, and monitoring appointment requests from multiple electronic sources.
Key Responsibilities- Answering phones and greeting patients in a courteous and professional manner
- Relaying messages to healthcare staff and ensuring timely communication
- Scheduling appointments and managing patient schedules
- Entering no-show information and monitoring appointment requests
- Providing administrative support to healthcare teams
- High school diploma or equivalent required
- One year of experience in a healthcare setting preferred
- Excellent communication and organizational skills
- Ability to work in a fast-paced environment
- A competitive salary and benefits package
- The opportunity to work in a dynamic and supportive team environment
- Professional development and growth opportunities
If you are a motivated and detail-oriented individual who is passionate about providing exceptional patient care, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information].