Front Desk Coordinator

22 hours ago


College Station, Texas, United States Believe Therapies LLC Full time
Job Summary

We are seeking a highly skilled and bilingual Front Desk Coordinator to join our team at Believe Therapies LLC. As a key member of our front office staff, you will play a vital role in creating a positive and supportive environment for our clients and their families.

Key Responsibilities
  • Client Communication: Provide exceptional customer service to clients, including greeting, scheduling, and communicating with them in a professional and courteous manner.
  • Scheduling and Coordination: Manage and coordinate client schedules, appointments, and reminders to ensure seamless communication and timely arrivals.
  • Administrative Support: Assist with administrative tasks, such as data entry, record-keeping, and maintaining accurate and up-to-date client information.
  • Team Collaboration: Work closely with therapy staff to ensure smooth communication and coordination of client care.
  • Client Confidentiality: Maintain the confidentiality and integrity of client information, adhering to HIPAA and company policies.
Requirements
  • Education: High school diploma or equivalent required.
  • Language Skills: Bilingual in English and Spanish (or other languages as required) with excellent communication and translation skills.
  • Skills: Strong attention to detail, excellent organizational and time management skills, and ability to work in a fast-paced environment.
  • Personal Qualities: Positive attitude, confidence, and ability to foster relationships with clients and staff.
Preferred Qualifications
  • Experience: Previous experience in a receptionist or administrative role, preferably in a healthcare setting.
  • Technical Skills: Basic understanding of computers and Microsoft Office applications.


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