CCM Systems Operator

1 week ago


Des Moines, Iowa, United States Aureon Consulting Full time
About the Role

Aureon Consulting is seeking a highly skilled CCM Systems Administrator to join our team. As a key member of our operations team, you will be responsible for maintaining and supporting our Customer Communication Management (CCM) systems.

What You'll Do:

  • Manage and administer CCM systems, ensuring seamless integration with FileNet and SharePoint environments.
  • Configure, deploy, and troubleshoot CCM solutions to meet business requirements.
  • Collaborate with cross-functional teams to design and implement communication workflows and templates.
  • Monitor system performance, conduct regular maintenance, and apply updates and patches as needed.

What We're Looking For:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Proven experience in administering CCM systems, specifically SmartCOMM or similar platforms.
  • Strong knowledge of FileNet and SharePoint administration.
  • Proficiency in scripting and automation tools (e.g., PowerShell).

The estimated salary for this position is around $85,000-$110,000 per year, depending on experience.



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