Retail Team Lead

4 weeks ago


Boulder, Colorado, United States Office Depot Full time
Job Description

At Office Depot, we're seeking a highly motivated and customer-focused Retail Team Lead to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining a positive store environment.

Key Responsibilities:
  • Print Sales and Services: Support efficient operation of the Print Services area, drive overall store sales, and operate and assist associates on all equipment to maintain efficient production and ensure client orders are completed correctly and on-time.
  • Operational Efficiency: Process merchandise accurately and efficiently, adhere to established procedures, deadlines, and visual merchandising standards, and identify areas for process improvement and implement plans to reduce waste and inefficiencies.
  • Client Engagement: Drive positive client satisfaction levels, coach and train associates to enhance the customer experience, and support community outreach initiatives to drive client/customer retention.
  • External Key Carrier and Leader on Duty: Ensure the safety and security of the building and associates during the absence of the management team, perform opening or closing responsibilities, and assist in review of cash handling, cashier, and merchandise error logs.

Requirements:

  • High School diploma or equivalent education preferred
  • Minimum 1-3 years of experience in related field
  • Sales and/or Customer Service experience preferred
  • Basic computer skills and the ability to use computers and technology for information, and to access information necessary to complete the job

About Office Depot:

Office Depot is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence. We empower every business, professional, and consumer to achieve more every day.



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