Technical Implementation Consultant
6 days ago
**About Us:**
Lucid Software is a leading visual collaboration platform that empowers teams to bring their ideas to life. We're passionate about innovation, excellence, and teamwork.
**Job Description:**
We're seeking a highly skilled Technical Implementation Consultant to join our team in Raleigh, NC. As a Senior Implementation Specialist, you will play a critical role in setting up our customers for long-term success by providing best-in-class onboarding experiences.
**Responsibilities:**
• Develop a deep understanding of customer business objectives and success criteria
• Deliver customized technical professional services to meet customer needs
• Serve as a subject matter expert through successful delivery of technical solutions
• Collaborate with account teams to scope projects and set expectations
• Re-engage with customers post-implementation to execute on new initiatives
**Requirements:**
• Bachelor's degree with strong academic performance
• 2+ years of experience in client-facing roles, preferably in implementation or technical support
• Strong organization and attention to detail
• Excellent communication skills, both written and verbal
**Preferred Qualifications:**
• Experience in technical fields or strong technical aptitude
• Familiarity with SaaS environments or large enterprises
• Ability to thrive in fast-paced, start-up-type environments
**What We Offer:**
* Estimated salary: $85,000 - $110,000 per year, depending on experience
* Hybrid work environment with flexible remote options
* Opportunity to work with a leading visual collaboration platform
* Collaborative and innovative team culture
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