Customer Service Representative

5 days ago


Nampa, Idaho, United States Kendall Dealership Holdings LLC Full time

**About Kendall Auto Mall in Nampa**

Kendall Auto Group is one of the largest family-owned and operated dealers in the Pacific Northwest, serving clients throughout the community. We are a premier employer in the Treasure Valley.

**Job Overview:**

We are seeking a highly motivated Service Concierge to join our service team at Kendall Auto Mall in Nampa. This part-time position involves fielding calls for the service department, answering client questions, connecting them with the correct service advisor, and taking messages as needed.

**Key Responsibilities:

  • Field all calls for the service department, answer client questions, and connect them with the correct service advisor.
  • Taking messages as needed, greeting clients in person occasionally, and completing out-bound calls to schedule service recall appointments and provide service updates.
  • Must be comfortable on the phone; taking up to 30 calls per hour.

**Requirements:

  • High level customer service experience
  • Strong time management and work ethics skills
  • Strong communication skills
  • Able to demonstrate strong customer service experience through a work history.

**Benefits:

  • Competitive hourly pay: $15.00-$20.00 per hour depending on experience
  • Competitive Paid Personal Leave
  • Career path development opportunities
  • 401(k) plan w/ Fidelity

This is an entry-level position that offers a unique opportunity for career growth and development. If you have high level customer service experience and are looking for a challenging role that will allow you to take your career to the next level, we encourage you to apply.



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