SOC Operator

The ideal candidate will be responsible for managing security and fire alarm monitoring systems, operating and monitoring communications equipment, logging shift activities, monitoring surveillance monitors and camera systems, and processing required reports and making appropriate notifications.

They will perform a variety of dispatch and control center functions at assigned sites; may be assigned a rank, as defined by client contract.

Essential Responsibilities:

• Monitors a central point: alarm monitoring dispatching, dispositioning, and archiving security and fire alarms; controlling and directing daily routine activities for security and fire personnel and affecting command/control procedures for emergencies.
• Monitoring and operating Closed Circuit TV (CCTV), video systems, alarm receiving equipment, and integrated access control systems.
• Operates both security and fire alarm monitoring systems, operating/monitoring communications equipment, logging shift activities, monitoring surveillance and intrusion monitors, alarms, and camera systems, processing required reports, and making appropriate notifications.
• Uses communication equipment to include, but not limited to, two-way radio communications, telephone systems, secure phone, satellite phone, paging systems, alarm receiving equipment, and computer equipment.
• Makes emergency response notifications and dispatches for all site emergencies in accordance with established procedures.
• Maintains all logs; reviewing and writing reports for incidents and emergencies utilizing a Significant Events Log during assigned shifts.

Minimum Qualifications:

• Must have the legal right to work in the United States.
• Must be at least 18 years of age.
• Must have and maintain a Security Officer certification for the state in which assigned.
• Must have and maintain any required Control Center Operators certification for the state in which assigned.
• Must have and maintain a valid motor vehicle operator's license if required.

Paragon SCIS is searching for a full-time Control Center Operator. The ideal candidate will be responsible for managing security and fire alarm monitoring systems, operating and monitoring communications equipment, logging shift activities, monitoring surveillance monitors and camera systems, and processing required reports and making appropriate notifications.

They will perform a variety of dispatch and control center functions at assigned sites; may be assigned a rank, as defined by client contract.

Essential Responsibilities:

• Monitors a central point: alarm monitoring dispatching, dispositioning, and archiving security and fire alarms; controlling and directing daily routine activities for security and fire personnel and affecting command/control procedures for emergencies.
• Monitoring and operating Closed Circuit TV (CCTV), video systems, alarm receiving equipment, and integrated access control systems.
• Operates both security and fire alarm monitoring systems, operating/monitoring communications equipment, logging shift activities, monitoring surveillance and intrusion monitors, alarms, and camera systems, processing required reports, and making appropriate notifications.
• Uses communication equipment to include, but not limited to, two-way radio communications, telephone systems, secure phone, satellite phone, paging systems, alarm receiving equipment, and computer equipment.
• Makes emergency response notifications and dispatches for all site emergencies in accordance with established procedures.
• Maintains all logs; reviewing and writing reports for incidents and emergencies utilizing a Significant Events Log during assigned shifts.

Minimum Qualifications:

• Must have the legal right to work in the United States.
• Must be at least 18 years of age.
• Must have and maintain a Security Officer certification for the state in which assigned.
• Must have and maintain any required Control Center Operators certification for the state in which assigned.
• Must have and maintain a valid motor vehicle operator's license if required.