Customer Service Representative

3 weeks ago


Kent, Washington, United States Nothing Bundt Cakes Full time

At Nothing Bundt Cakes, we're on a mission to bring joy to our guests and communities. As a Guest Services Representative, you'll play a vital role in making every celebration sweeter. You'll help guests order the right cake for their special occasions and ensure their orders are fulfilled with a smile.

What You'll Do:
  • Provide exceptional guest service, ensuring every interaction is warm, welcoming, and memorable.
  • Help guests choose the perfect cake for their celebrations, taking into account their preferences and needs.
  • Work collaboratively with the bakery team to ensure seamless execution of orders and exceptional customer satisfaction.
  • Stay up-to-date on product knowledge, promotions, and company initiatives to provide informed and enthusiastic service.
Why You'll Love This Role:
  • Enjoy a flexible schedule, with shifts that allow you to balance work and personal life.
  • Be part of a dynamic team that's passionate about delivering exceptional guest experiences.
  • Develop your skills and knowledge, with ongoing training and support to help you grow in your career.
  • Enjoy a fun and casual work environment, with opportunities to make new friends and connections.
What We're Looking For:
  • High energy and strong interpersonal skills, with a friendly, helpful, and positive attitude.
  • Excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.
  • Ability to multitask, prioritize tasks, and maintain attention to detail in a dynamic setting.
  • Self-motivation, diligence, and a willingness to learn and grow with the company.


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