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Customer Service Representative

1 month ago


Springfield, Illinois, United States Scheels Full time

Key Responsibilities:

As a Receptionist at Scheels, you will be responsible for:

  • Answering all incoming calls in a friendly and professional manner
  • Assisting customers with their queries and transferring calls to the relevant team members
  • Performing general office duties, including mail service, sorting, and delivering mail to the appropriate individuals or departments

Requirements:

To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment.

About Scheels:

Scheels is a leading retailer of sporting goods and outdoor equipment, and we are committed to providing our customers with exceptional service and support.