Field Service Technician

Rivian is seeking a highly motivated and detail-oriented Field Service Technician to join our team as part of the DoD SkillBridge program. As a Field Service Technician, you will be responsible for assisting our service team with general repairs, mobile repairs, and other tasks. You will also have the opportunity to learn from our experienced technicians and gain hands-on experience in a fast-paced and technologically driven environment.

• Assist service technicians with general repairs, mobile repairs, and other tasks
• Learn from experienced technicians and gain hands-on experience
• Complete a minimum of 20 hours per week of training and on-the-job mentorship
• Adhere to all Rivian policies and procedures
• Follow service procedures according to the Rivian service manual
• Successfully complete weekly learning objectives with mentor sign-off
• Perform or assist with assigned diagnosis, repairs, installations, and inspections on vehicles
• Conduct road tests on vehicles to ensure quality of the repair under guidance of mentors
• Learn necessary parts operations, including parts ordering, receiving, shipping, and inventory
• Stay up-to-date with weekly objectives and Rivian training
• Support campaigns and containment initiatives
• Establish peer relationships and work under the mentorship of a senior technician
• Maintain high-quality work and efficiency while working with supervision
• Work with a collaborative attitude and team spirit in an ever-changing, dynamic environment
• Perform duties and communicate with a high level of professionalism
• Additional service center support, including travel, may be required depending on business need
• Keep operational areas in a high level of operational readiness, housekeeping, organization, orderliness, and free of hazards
• Follow all applicable Company policies, including providing adequate notice of the need for time off
• Demonstrate Rivian's Compass Principles Daily: Come Together, Ask Why, Stay Open, Zoom Out, Over Deliver

• High School Diploma or GED preferred
• 2 years of relevant work experience with basic knowledge of electrical or mechanical systems
• Proficient in using hand tools and power tools
• Ability to drive non-commercial truck and trailer preferred
• Exhibits patience and eagerness to learn
• Ability to properly document repairs completed and in process
• Ability to read and speak fluent English
• Strong organizational and time management skills along with attention to detail
• Ability to travel within the United States and Canada
• Ability to utilize web-based programs, Excel, Smartsheets, and Microsoft Word
• Required to communicate using telephone, email, text, or via messaging applications
• Must be at least 21 years of age
• Physical exertion may be required to perform occupational tasks (sitting up to 2 or more hours at a time, standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs)
• Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners
• No drug or alcohol-related driving incidents in the last 3 years
• No more than 1 serious moving violation in the last 3 years
• Must have a valid driver's license in the state of residence
• No driving-related suspensions or revocation of Driver's License (within a 3-5 year period)
• Must possess a valid driver's license and maintain a clean and safe driving record
• Willingness to relocate to any of our markets across the United States after program completion and have flexibility with work schedule (AM shift, PM shift, weekends, and possible holidays)
• Must be a Transitioning Military Service Member
• Must meet all requirements for participation in the DoD SkillBridge Program
• Must be available for days prior to your last day of service

This is an unpaid internship being provided as part of the DoD SkillBridge military transitional program and as such, no compensation will be provided by Rivian for this Field Service Technician DoD SkillBridge Internship position.

Following the successful completion of the SkillBridge program, if selected for full-time employment with and hired by Rivian, you will be eligible to receive compensation from Rivian, including a base hourly rate determined based on experience and other factors permitted by law. Rivian also provides robust medical/Rx, dental, and vision insurance packages for qualifying full-time employees, their spouse or domestic partners, and children up to age 26. Coverage is effective on the first day of employment, and Rivian covers most of the premiums.

Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at

Rivian may collect, use, and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (Candidate Personal Data). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security, and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing, and improving our application and recruitment process, including assessing you and your application and conducting employment, background, and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory, and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.

Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services.

Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement, and national security authorities of such jurisdictions.

Please note that we are currently not accepting applications from third-party application services.