Bank Customer Service Representative

1 week ago


Vernon, Texas, United States Herring Bank Full time
Overview

Herring Bank is a leading financial institution committed to building long-lasting relationships with its customers. We are seeking an experienced and customer-focused Bank Customer Service Representative to join our team.

Job Summary

This role involves providing exceptional customer service, handling cash transactions, and promoting bank products and services. As a key member of our team, you will be responsible for resolving customer complaints, answering queries, and maintaining accurate records.

Key Responsibilities
  • Receive and process cash deposits, withdrawals, and transfers.
  • Handle customer inquiries, respond to concerns, and resolve issues in a professional manner.
  • Promote bank products and services to customers, identify their needs, and provide recommendations.
  • Maintain accurate records, balance cash drawers, and reconcile discrepancies.
  • Operate computer terminals, personal computers, and other banking systems to manage customer accounts and transactions.
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent.
  • 6 months of experience in a related field, such as banking or customer service.
  • Basic computer skills, including Microsoft Office and banking software.
  • Excellent communication and interpersonal skills, with the ability to work in a fast-paced environment.
  • A keen eye for detail and accuracy in handling cash and customer transactions.
Benefits

We offer a competitive salary package, including:

  • An estimated annual salary of $40,000 - $60,000.
  • A comprehensive benefits program, including medical, dental, and vision coverage.
  • A 401(k) retirement plan with company match.
  • Opportunities for career advancement and professional growth.
About Herring Bank

Herring Bank is a reputable financial institution dedicated to serving the community. We value our employees and strive to create a positive work environment that fosters teamwork, innovation, and excellence.



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