Bank Customer Service Representative
1 week ago
Herring Bank is a leading financial institution committed to building long-lasting relationships with its customers. We are seeking an experienced and customer-focused Bank Customer Service Representative to join our team.
Job SummaryThis role involves providing exceptional customer service, handling cash transactions, and promoting bank products and services. As a key member of our team, you will be responsible for resolving customer complaints, answering queries, and maintaining accurate records.
Key Responsibilities- Receive and process cash deposits, withdrawals, and transfers.
- Handle customer inquiries, respond to concerns, and resolve issues in a professional manner.
- Promote bank products and services to customers, identify their needs, and provide recommendations.
- Maintain accurate records, balance cash drawers, and reconcile discrepancies.
- Operate computer terminals, personal computers, and other banking systems to manage customer accounts and transactions.
To be successful in this role, you will need:
- A high school diploma or equivalent.
- 6 months of experience in a related field, such as banking or customer service.
- Basic computer skills, including Microsoft Office and banking software.
- Excellent communication and interpersonal skills, with the ability to work in a fast-paced environment.
- A keen eye for detail and accuracy in handling cash and customer transactions.
We offer a competitive salary package, including:
- An estimated annual salary of $40,000 - $60,000.
- A comprehensive benefits program, including medical, dental, and vision coverage.
- A 401(k) retirement plan with company match.
- Opportunities for career advancement and professional growth.
Herring Bank is a reputable financial institution dedicated to serving the community. We value our employees and strive to create a positive work environment that fosters teamwork, innovation, and excellence.
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