Senior Retail Banking Manager
3 weeks ago
The Branch Manager will be responsible for effectively managing the retail branch, meeting branch deposit goals, operational efficiencies, and talent management. The successful candidate will have a hands-on approach and will be committed to the expansion and success of the business by implementing strategies that increase productivity and enable sales targets achievement.
Key Responsibilities:
- Generate new business and increase deposits by developing and maintaining customer and community relationships.
- Provide optimum customer service through efficient branch operations and sales-focused personnel.
- Develop and maintain community relationships.
- Ensure compliance with all applicable laws, regulations, Bank policies, and procedures, including the Community Reinvestment Act, Bank Secrecy Act, Anti-Money Laundering laws, Office of Foreign Asset Control requirements, Equal Employment Opportunity Act, and other regulatory requirements.
- Work with the Assistant Branch Manager to ensure overall branch security, interview, and recommend branch personnel, control branch expenses within budgetary constraints, and oversee staff performance reviews.
- Ensure that all employees receive skills and development training.
- Develop, maintain, and support a professional business relationship with the heads of various departments, including, but not limited to, Accounting and Lending.
- Report the branch's performance related to new business development, expense management, and compliance, on a daily, weekly, and/or monthly basis.
- Supervise branch staff, including operations and sales personnel.
- Background and Experience:
- Bachelor's degree preferred.
- Minimum five years of experience managing a commercial or savings bank branch.
- Experience with Jack Henry core system.
- Ability to make sound judgments with limited information.
- Solid management and customer service experience.
- Retail banking sales experience.
- Knowledge of banking regulations.
- Excellent written and oral communications skills.
- Knowledge of Microsoft Excel and Word.
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